Automotive Parts Pro: DIY Services & Customer Solutions

Advance Auto Parts; Hamburg (Berks County); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive retail company is seeking a Retail Parts Pro in Hamburg, PA. This full-time position requires expert automotive knowledge, strong sales skills, and the ability to assist DIY customers with parts sourcing and services. Ideal candidates will have 3–5 years of automotive parts experience and proficiency in Microsoft Office. Join a supportive environment focused on customer satisfaction and teamwork.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with fulfillment of customer transactions.
• Ability to speak and write English; Spanish is a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Skills

Working knowledge of automotive systems

Strong organizational skills

Expert at testing and diagnostic equipment

Operations of POS and parts lookup systems

Ability to locate and stock parts

Friendly communication

Safety knowledge and skills

Education

Valid driver's license

ASE certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive retail company is seeking a Retail Parts Pro in Hamburg, PA. This full-time position requires expert automotive knowledge, strong sales skills, and the ability to assist DIY customers with parts sourcing and services. Ideal candidates will have 3–5 years of automotive parts experience and proficiency in Microsoft Office. Join a supportive environment focused on customer satisfaction and teamwork.