Automotive Parts Pro: DIY Service & Tech-Sales Expert

Advance Auto Parts Inc.; United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Advance Auto Parts, Inc. seeks a Retail Parts Pro to deliver expert automotive parts knowledge and high‑level service in our DIY customer interactions. The role requires proficiency with store systems, parts lookup, and diagnostic equipment to support advanced requests.

Candidates should have 3–5 years of automotive parts experience, ASE certification preferred, and a valid driver's license. The position is full-time and involves flexible days, evenings, and weekends in a retail environment.

Qualifications

• 3–5 years of automotive parts experience.
• Strong knowledge of automotive systems and parts lookup.
• Able to read and interpret parts catalogs and safety instructions.
• Proficient with store systems and diagnostic equipment.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive parts knowledge

Customer service excellence

Sales ability

Problem solving

English proficiency

Education

ASE Certification preferred

High school diploma or equivalent

Tools

POS system

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts, Inc. seeks a Retail Parts Pro to deliver expert automotive parts knowledge and high‑level service in our DIY customer interactions. The role requires proficiency with store systems, parts lookup, and diagnostic equipment to support advanced requests.

Candidates should have 3–5 years of automotive parts experience, ASE certification preferred, and a valid driver's license. The position is full-time and involves flexible days, evenings, and weekends in a retail environment.