Automotive Parts Pro: DIY Service & Expert Sourcing

Advance Auto Parts Inc.; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Advance Auto Parts, Inc. is hiring a Retail Parts Pro in the United States. This full-time professional will support advanced DIY functions, identify parts, and assist customers in-store and by phone.

You''ll use store systems, handle parts lookup, and contribute to sales goals while delivering strong customer service. The role requires 3–5 years of auto parts experience, proficiency with Microsoft Office, and familiarity with POS and inventory systems.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• ASE certification preferred, but not required.
• Speak and write English; Spanish a plus.
• Valid driver''s license and ability to read parts catalogs.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Handle key holder duties including open/close and safety.
• Assist in inventory processes and store upkeep.

Skills

Automotive parts experience

Sales experience

Customer service

Inventory management

Parts lookup / sourcing

Diagnostics basics

Microsoft Word/Excel

English communication

Education

Valid driver''s license

ASE certification preferred

Tools

POS systems

Microsoft Excel

Parts lookup systems

Job description

Advance Auto Parts, Inc. is hiring a Retail Parts Pro in the United States. This full-time professional will support advanced DIY functions, identify parts, and assist customers in-store and by phone.

You''ll use store systems, handle parts lookup, and contribute to sales goals while delivering strong customer service. The role requires 3–5 years of auto parts experience, proficiency with Microsoft Office, and familiarity with POS and inventory systems.