Automotive Parts Pro & DIY Service Expert

Advance Auto Parts Inc.; Wallace (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and in-store services. You will handle sales, source parts, and maintain inventory while delivering high levels of customer service.

The role requires 3–5 years automotive parts experience, ability to operate store systems, and a valid driver’s license; ASE certification is preferred but not required. Must work days, evenings, weekends as needed.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• ASE certification preferred, but not required
• Valid driver’s license

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Customer service

Parts lookup

Sales experience

Diagnostics knowledge

Safety knowledge

Tools

POS systems

Parts lookup systems

Microsoft Excel

Microsoft Word

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and in-store services. You will handle sales, source parts, and maintain inventory while delivering high levels of customer service.

The role requires 3–5 years automotive parts experience, ability to operate store systems, and a valid driver’s license; ASE certification is preferred but not required. Must work days, evenings, weekends as needed.