Automotive Parts Pro — DIY Sales & Service Lead

Advance Auto Parts; Worcester (MA); On-site; USD 25,003 - 27,496; Full time

Job summary

A leading automotive retail company in Worcester, MA is seeking a Retail Parts Pro to provide excellent customer service and manage DIY services. The role requires 3-5 years of automotive parts experience and effective communication skills. Candidates must possess a valid driver's license and ideally have ASE Certification. This full-time position offers a competitive hourly wage and opportunities for advancement in a dynamic environment.

Qualifications

• 3-5 years of prior automotive parts experience.
• Valid driver's license is required.
• ASE Certification Preferred, But Not Required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Skills

Automotive system knowledge

Effective communication

Part sourcing

Customer service

Inventory management

Sales skills

Education

Certificates, Licenses, Registrations

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive retail company in Worcester, MA is seeking a Retail Parts Pro to provide excellent customer service and manage DIY services. The role requires 3-5 years of automotive parts experience and effective communication skills. Candidates must possess a valid driver's license and ideally have ASE Certification. This full-time position offers a competitive hourly wage and opportunities for advancement in a dynamic environment.