Automotive Parts Pro - DIY Expert & Service Specialist

Advance Auto Parts; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading auto parts retailer is hiring a Retail Parts Pro in Houston, Texas. This full-time position involves providing excellent customer service, managing DIY services, and utilizing advanced automotive knowledge to assist customers. Ideal candidates will have extensive automotive parts experience, sales skills, and proficiency in Microsoft applications. ASE certification is preferred but not required.

Qualifications

• 3–5 years of prior automotive parts experience.
• Ability to read and interpret documents and instructions.
• Fluent in English; Spanish is a plus.

Responsibilities

• Provide a great customer experience for DIY customer visits.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Skills

Customer communication skills

Automotive system knowledge

Parts sourcing ability

Diagnostic equipment expertise

Sales skills

Organizational skills

Basic math skills

Proficiency in Microsoft Word and Excel

Education

Valid driver’s license

ASE certification (preferred)

Job description

A leading auto parts retailer is hiring a Retail Parts Pro in Houston, Texas. This full-time position involves providing excellent customer service, managing DIY services, and utilizing advanced automotive knowledge to assist customers. Ideal candidates will have extensive automotive parts experience, sales skills, and proficiency in Microsoft applications. ASE certification is preferred but not required.