Automotive Parts Pro - DIY Expert & Sales

Advance Auto Parts Inc.; Salisbury (MD); On-site; USD 24,000 - 26,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY functions and provide expert parts knowledge. You will assist customers in person and by phone, perform DIY services, and help manage inventory while maintaining store appearance and safety standards.

The role requires 3–5 years of automotive parts experience, strong English communication, and proficiency with store systems. ASE certification is preferred.

Qualifications

• 3–5 years of prior automotive parts experience.
• Excellent customer service and communication skills.
• Ability to operate store systems and inventory processes.
• ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.

Skills

GAS2 selling experience

Customer service

Inventory knowledge

Store equipment operation

Parts lookup systems

Diagnostics equipment

DIY services

Advanced selling skills

Communication (English)

Safety knowledge

Tools

POS system

Parts lookup system

Inventory management software

Diagnostic equipment

MS Word/Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY functions and provide expert parts knowledge. You will assist customers in person and by phone, perform DIY services, and help manage inventory while maintaining store appearance and safety standards.

The role requires 3–5 years of automotive parts experience, strong English communication, and proficiency with store systems. ASE certification is preferred.