Automotive Parts Pro: DIY Diagnostics & Services Expert

Advance Auto Parts Inc.; Murfreesboro (TN); On-site; USD 38,000 - 48,000; Full time

Job summary

Advance Auto Parts Inc. in Murfreesboro, TN seeks a Retail Parts Pro to deliver expert parts knowledge and DIY service. You will assist customers in-store and by phone, perform battery tests, wiper installations, and other services, while maintaining store standards and inventory accuracy.

The role emphasizes problem solving, parts lookup, and accurate use of store systems. Valid driver's license required; ASE certification preferred; schedule includes varied days and weekend shifts.

Qualifications

• 3–5 years of automotive parts experience.
• Strong customer service and communication skills.
• Ability to read and interpret safety rules and manuals.
• Valid driver’s license required.
• ASE certification preferred but not required.

Responsibilities

• Facilitate selling experiences for DIY customers in-store and by phone.
• Meet personal and store sales and service goals.
• Manage DIY services including battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties: tasks, safety, opening/closing.
• Assist in inventory: truck put away, cycle counts, back stock.

Skills

Automotive systems knowledge

Customer service

Parts lookup systems

POS systems

Diagnostic equipment

Communication

Math basics

Spanish language

Safety awareness

Reading/interpretation of manuals

Education

High School Diploma

ASE certification preferred

Tools

POS software

Parts lookup systems

Inventory software

Diagnostic equipment

Job description

Advance Auto Parts Inc. in Murfreesboro, TN seeks a Retail Parts Pro to deliver expert parts knowledge and DIY service. You will assist customers in-store and by phone, perform battery tests, wiper installations, and other services, while maintaining store standards and inventory accuracy.

The role emphasizes problem solving, parts lookup, and accurate use of store systems. Valid driver's license required; ASE certification preferred; schedule includes varied days and weekend shifts.