Automotive Parts Pro: DIY Diagnostics & Service Expert

Advance Auto Parts Inc.; United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert automotive parts knowledge and high-level DIY support. The role emphasizes sales, service excellence, and precise parts identification for in-store and phone inquiries.

The position requires experience in automotive parts, strong customer communication, and ability to handle battery installations, testing, and other DIY services. ASE readiness is a plus, with a full-time schedule at store locations across the United States.

Qualifications

• 3–5 years of prior automotive parts experience.
• ASE certification preferred, but not required.
• Must have a valid driver’s license.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Sales experience

Customer communication

POS systems

Parts lookup

Diagnostic equipment

Inventory systems

Excel

Math proficiency

Reading/interpretation of manuals

Team coordination

Education

ASE certification (preferred)

Valid driver’s license

Tools

POS systems

Parts lookup systems

Inventory management software

Diagnostic testing equipment

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to deliver expert automotive parts knowledge and high-level DIY support. The role emphasizes sales, service excellence, and precise parts identification for in-store and phone inquiries.

The position requires experience in automotive parts, strong customer communication, and ability to handle battery installations, testing, and other DIY services. ASE readiness is a plus, with a full-time schedule at store locations across the United States.