Automotive Parts Expert & Customer Advocate

AutoZone; Macon (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW!

Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork, or sales, this role offers great opportunities for growth.

Qualifications

• Must be at least 16 years old.
• Physical requirement: ability to lift, load and deliver merchandise.
• Flexible schedule including mornings, nights, weekends, and overtime.
• ASE Certification is a plus.
• Basic automotive knowledge is helpful.

Responsibilities

• Assist customers with product selection and provide trustworthy automotive advice.
• Collaborate with managers and teammates to maintain a motivated store environment.
• Promote products and promotions to meet sales goals and store metrics.
• Restock merchandise and follow POS procedures and loss prevention policies.
• Follow safety policies and use PPE to maintain a secure work environment.
• Maintain knowledge of automotive parts, tools, and promotions.
• Use diagnostic tools to read codes and suggest solutions.

Skills

Communication

Teamwork

Sales

Bilingual English/Spanish

Automotive knowledge

Job description

AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Join our team as a Retail Sales Associate, where you'll play a key role in delivering WOW!

Customer Service by exceeding expectations and making a real difference for our customers. Whether you're passionate about automotive parts, teamwork, or sales, this role offers great opportunities for growth.