AUTOMOTIVE PARTS COUNTERPERSON / PARTS ADVISOR
Diehl Automotive Group
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Benefits offered by this job
Job summary
Diehl of Hermitage is seeking an Automotive Parts Counterperson to join our busy Hermitage, PA dealership parts department. You will assist technicians and service advisors, help retail and wholesale customers, and use catalogs to identify OEM parts.
The role requires strong parts knowledge, excellent customer service, and the ability to maintain organized inventory in a fast-paced environment. Previous dealership experience is preferred, with growth opportunities within Diehl Automotive.
Qualifications
- Experience as Automotive Parts Counterperson, Parts Advisor, or Parts Specialist is preferred.
- Automotive dealership parts department experience is a plus.
- Knowledge of automotive parts, components and accessories.
- Experience using electronic automotive parts catalogs preferred.
- OEM parts experience is a plus.
- Experience with dealership management systems is preferred.
Responsibilities
- Assist Automotive Technicians and Service Advisors with parts requests.
- Assist retail and wholesale customers with automotive parts needs.
- Look up and identify OEM automotive parts using electronic parts catalogs.
- Provide accurate parts pricing and availability.
- Order automotive parts and accessories.
- Pull and distribute parts for Service Technicians.
- Process parts invoices, returns, exchanges, and special orders.
- Receive incoming parts shipments.
- Stock and organize automotive parts inventory.
- Maintain accurate inventory records.
- Monitor special-order parts and backorders.
- Follow up on parts orders as necessary.
- Assist with shipping and receiving.
- Maintain proper parts bin locations.
- Help perform inventory counts and inventory-control procedures.
- Communicate with Service Advisors regarding parts availability and repair needs.
- Communicate with technicians to ensure correct parts are supplied for repairs.
- Assist wholesale automotive parts customers.
- Provide professional customer service by phone, in person, and electronically.
- Maintain a clean, organized, and efficient parts department.
Skills
Tools
Job description
- Automotive dealership parts department experience is a plus
- Automotive Parts Sales Associate
Diehl of Hermitage - Hermitage, PA
Full-Time | Automotive Dealership | Parts Department
AUTOMOTIVE PARTS COUNTERPERSON - HERMITAGE, PA
Are you an experienced Automotive Parts Counterperson, Parts Advisor, Parts Specialist, or Auto Parts Professional looking for a full-time dealership opportunity in the Hermitage-Sharon area?
Diehl of Hermitage is hiring a motivated Automotive Parts Counterperson / Parts Advisor to join our busy dealership parts department in Hermitage, Pennsylvania.
We're looking for someone who understands automotive parts, provides excellent customer service, stays organized, and can work effectively with Service Advisors, Automotive Technicians, retail customers, wholesale customers, and vendors.
If you have experience working at a new-car dealership, automotive parts store, independent repair facility, collision center, or automotive service department, we'd like to hear from you.
As an Automotive Parts Counterperson at Diehl of Hermitage, you will help keep our service department, technicians, retail customers, and wholesale customers supplied with the correct automotive parts quickly and accurately.
- Assist Automotive Technicians and Service Advisors with parts requests
- Assist retail and wholesale customers with automotive parts needs
- Look up and identify OEM automotive parts using electronic parts catalogs
- Provide accurate parts pricing and availability
- Order automotive parts and accessories
- Pull and distribute parts for Service Technicians
- Process parts invoices, returns, exchanges, and special orders
- Receive incoming parts shipments
- Stock and organize automotive parts inventory
- Maintain accurate inventory records
- Monitor special-order parts and backorders
- Follow up on parts orders as necessary
- Assist with shipping and receiving
- Maintain proper parts bin locations
- Help perform inventory counts and inventory-control procedures
- Communicate with Service Advisors regarding parts availability and repair needs
- Communicate with technicians to ensure correct parts are supplied for repairs
- Assist wholesale automotive parts customers
- Provide professional customer service by phone, in person, and electronically
- Maintain a clean, organized, and efficient parts department
The ideal candidate will have:
- Previous Automotive Parts Counterperson, Parts Advisor, or Parts Specialist experience preferred
- Automotive dealership parts department experience is a plus
- Knowledge of automotive parts, components, and accessories
- Experience using electronic automotive parts catalogs preferred
- OEM automotive parts experience is a plus
- Experience with dealership management systems is preferred
- Automotive inventory-control experience is helpful
- Strong computer and data-entry skills
- Strong organizational and multitasking abilities
- Excellent communication and customer service skills
- Ability to work effectively in a fast-paced dealership environment
- Ability to communicate effectively with Automotive Technicians and Service Advisors
- Ability to work with retail and wholesale parts customers
- Strong attention to detail and accuracy
- Dependable attendance
- Professional attitude and strong work ethic
- Valid driver's license and acceptable driving record
We're especially interested in candidates with previous experience as an:
- Automotive Parts Counterperson
- Parts Advisor
- Parts Counter Salesperson
- Automotive Parts Specialist
- Dealership Parts Associate
- OEM Parts Specialist
- Parts Department Associate
- Parts Coordinator
- Parts Clerk
- Parts Inventory Specialist
- Wholesale Parts Representative
- Automotive Parts Sales Associate
- Auto Parts Store Associate
- Service Department Parts Specialist
Previous dealership experience is preferred, but candidates with relevant experience at an auto parts store, independent automotive repair shop, collision center, fleet operation, or other automotive business are encouraged to apply.
Diehl Automotive offers the opportunity to build a long-term career with a growing automotive organization.
Our Parts Counterpeople play an important role in keeping our service operation running efficiently and providing our technicians and customers with the automotive parts they need.
- Competitive compensation based on experience
- Full-time employment
- Busy automotive parts and service operation
- Professional dealership environment
- Medical, dental, and vision insurance
- Paid time off
- 401(k) opportunities
- Employee vehicle purchase benefits
- Employee service and parts benefits
- Training and professional development
- Opportunities for career advancement
- Long-term career stability
- Advancement opportunities within Diehl Automotive
Diehl of Hermitage is located in Hermitage, Pennsylvania, making this an excellent career opportunity for automotive parts professionals throughout Mercer County, Lawrence County, Western Pennsylvania, and nearby Northeast Ohio.
Our Hermitage location is convenient for applicants commuting from: Hermitage, Sharon, Farrell, Sharpsville, West Middlesex, Greenville, Mercer, Clark, New Castle, Grove City, and surrounding Western Pennsylvania communities.
We're also conveniently located near the Pennsylvania-Ohio border for candidates commuting from: Youngstown, Hubbard, Boardman, Liberty Township, Niles, Girard, Warren, and surrounding Northeast Ohio communities.
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we encourage you to apply.
If you know automotive parts, enjoy helping customers, and want to work in a professional dealership environment, this could be the opportunity you're looking for.
Whether you're currently working for another dealership, independent repair shop, collision center, or automotive parts store, we'd like to hear from you.
Your automotive parts knowledge, customer service skills, attention to detail, and ability to keep a busy parts department organized can make you an important part of our team.
Apply today through Indeed for consideration and learn more about becoming an Automotive Parts Counterperson with Diehl of Hermitage in Hermitage, Pennsylvania.
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Diehl Automotive is an Equal Opportunity Employer.
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