Automotive Parts Counterperson

I-95 Nissan; Florida; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Dental & vision insurance

Paid vacation, PTO, and holidays

Career advancement opportunities

Employee discounts on vehicles, parts,

Family-owned culture

Long-term career stability

Fast-paced, team-oriented environment

Job summary

Krause Auto Group is seeking a motivated Parts Counter Associate to join our team. In this fast-paced role you’ll assist customers and technicians with parts needs, ensuring accuracy and excellent service.

With a multi-brand portfolio and a family-owned culture, we offer advancement opportunities, comprehensive benefits, and a stable automotive career for team players. You’ll collaborate with service advisors and technicians to keep the parts department running smoothly.

Qualifications

• High school diploma or equivalent preferred.
• Valid driver’s license with a clean driving record.
• Ability to read and interpret safety and maintenance documents.
• Basic math and pricing skills including discounts and percentages.
• Previous automotive parts experience preferred.

Responsibilities

• Assist customers and technicians with parts inquiries and orders.
• Provide accurate parts pricing, availability, and order updates.
• Communicate professionally with customers, service advisors, and technicians.
• Answer incoming phone calls and respond to parts requests efficiently.
• Deliver exceptional customer service throughout the parts process.
• Read and interpret parts catalogs to identify correct parts.
• Pull and fill parts orders accurately from inventory.
• Maintain organized inventory and assist with bin checks.
• Notify management of low inventory or out-of-stock items.
• Source parts from outside vendors when necessary.
• Review body shop estimates to ensure parts pricing accuracy.
• Process retail payments and credit authorizations.
• Maintain documentation and inventory records.

Skills

Customer service

Communication skills

Automotive parts knowledge

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Parts Counter Associate

Career Growth | Team Environment | Stable Automotive Career

Krause Auto Group

Join a Team That Keeps the Dealership Running

Krause Auto Group is looking for a motivated, customer-focused, and detail-oriented Parts Counter Associate to join our growing team. If you enjoy working in a fast-paced environment, helping customers and technicians, and building a long-term career in the automotive industry, this is a great opportunity to grow with a successful organization.

For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and promoting from within. We believe our employees are more than just a number—we support individual development, encourage advancement opportunities, and celebrate success stories across every department.

With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you’ll be joining a fast-paced organization with long-term career growth opportunities.

Why You’ll Love It Here

• 401(k) with company match
• Dental & vision insurance available
• Paid vacation, PTO, and holidays
• Career advancement opportunities—we promote from within
• Employee discounts on vehicles, parts & service
• Family-owned and operated culture
• Long-term career stability
• Fast-paced and team-oriented environment

What You’ll Do

As a Parts Counter Associate, you’ll play a key role in supporting dealership operations by assisting customers, technicians, and service advisors with their parts needs while ensuring accuracy and exceptional service.

Customer & Parts Support

• Assist retail and internal customers with parts inquiries and orders
• Provide accurate parts pricing, availability, and order updates
• Communicate professionally with customers, service advisors, and technicians
• Answer incoming phone calls and respond to parts requests efficiently
• Provide exceptional customer service throughout the entire parts process

Inventory & Order Management

• Read and interpret parts catalogs to identify correct parts and components
• Pull and fill parts orders accurately from inventory
• Maintain organized inventory and assist with weekly bin checks
• Notify management of low inventory or out-of-stock items requiring immediate attention
• Locate and source parts from outside vendors when necessary
• Review body shop estimates to ensure parts and pricing accuracy

Administrative Responsibilities

• Ensure all internal parts requests are properly billed on repair orders
• Process retail payments and credit authorizations
• Maintain accurate documentation and inventory records
• Support additional parts department operations as needed

What You Bring

• Previous automotive parts experience preferred
• Strong communication and customer service skills
• Positive attitude and team-oriented mindset
• Ability to multitask and stay organized in a fast-paced environment
• Attention to detail and accuracy when handling parts and inventory
• Willingness to learn and grow within the automotive industry
• Strong time management and problem-solving abilities

Requirements:

• High school diploma or equivalent preferred
• Valid driver’s license with a clean driving record
• Ability to read and interpret safety and maintenance documents
• Basic math and calculation skills including discounts, percentages, and pricing

Why Krause Auto Group?

• Over 30 years of automotive success
• Family-owned and operated organization
• Promote-from-within culture with real advancement opportunities
• Leadership team committed to employee development and success
• Opportunity to grow within a respected multi-brand automotive group

Perfect For Candidates With Backgrounds In:

• Automotive parts departments
• Service advising support
• Inventory or warehouse operations
• Customer service and retail
• Collision center parts operations
• Automotive dealership environments

Our Commitment to You

Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.