Automotive Parts Counter Specialist & Customer Advocate

Auto-Wares; West Bend (WI); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Comprehensive benefits

Employee discounts

Tuition reimbursement for students

Northwood University tuition discounts

Job summary

Auto-Wares Group of companies in West Bend, WI is hiring a Full-Time Counterperson to welcome customers, identify automotive parts, and guide them to the right solution. You will perform sales at the counter, answer questions, and help keep the store neat and organized.

The role requires a customer-focused attitude, strong communication skills, and the ability to lift up to 50 pounds. Training, benefits, and growth opportunities are available as part of a team committed to service.

Qualifications

• Previous 3 years experience in automotive field.
• Customer focused with strong communication skills.
• Must be at least 18 years of age.
• Valid Driver’s License
• No major violations
• No more than two moving violations in the past 3 years if over 25 years of age, in the past 5 years if under 25 years of age

Responsibilities

• Be the face of Auto-Wares by creating positive experiences with every customer interaction.
• Conduct all activities with a customer-focused perspective, providing accurate expertise.
• Finalize sales using methods such as phone calls and in-person communication.
• Establish deep knowledge of parts and services to advise customers.
• Support store needs by offering all product options and exemplifying our Never Say No values.
• Assist store personnel in maintaining a clean and organized store appearance.
• Process returns and assist newer store personnel in daily operations.

Skills

Customer service

Communication skills

Automotive knowledge

Driver’s license

Physical stamina

Job description

Auto-Wares Group of companies in West Bend, WI is hiring a Full-Time Counterperson to welcome customers, identify automotive parts, and guide them to the right solution. You will perform sales at the counter, answer questions, and help keep the store neat and organized.

The role requires a customer-focused attitude, strong communication skills, and the ability to lift up to 50 pounds. Training, benefits, and growth opportunities are available as part of a team committed to service.