Automotive Parts Counter Specialist

Sonic Automotive, Inc.; Fallston (MD); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

401k and PTO

Award winning training

Internal advancement

Job summary

Volkswagen of Fallston is seeking a Parts Counterperson to join our growing dealership family. You will support our service team by sourcing parts, verifying orders, and maintaining accurate inventory. This role offers opportunities for growth within a strong, customer-focused organization.

Join our team and enjoy award-winning training, competitive benefits, and a culture that promotes from within. We value teamwork, safety, and exceptional service for internal and external customers.

Qualifications

• 2+ years of experience in automotive dealership parts department.
• Strong knowledge of automotive parts and systems.
• Proficiency in parts lookup software and dealership management systems.
• Detail-oriented with excellent organizational and multitasking abilities.
• Experience in a high-volume service department.

Responsibilities

• Assist technicians by accurately identifying and sourcing parts for service and repairs.
• Maintain and organize inventory in the parts department to ensure availability and efficiency.
• Process incoming shipments, verify accuracy, and stock parts in designated locations.
• Collaborate with the service team to prioritize urgent part requests and minimize downtime.
• Monitor inventory levels and coordinate reordering to prevent shortages.
• Provide excellent customer service to internal team members and external vendors.
• Maintain accurate records of parts transactions, receipts, and adjustments.
• Ensure compliance with dealership policies and safety protocols.

Skills

Parts knowledge

Attention to detail

Organizational skills

Customer service

Tools

Parts lookup software

Dealership management systems

Job description

Volkswagen of Fallston is seeking a Parts Counterperson to join our growing dealership family. You will support our service team by sourcing parts, verifying orders, and maintaining accurate inventory. This role offers opportunities for growth within a strong, customer-focused organization.

Join our team and enjoy award-winning training, competitive benefits, and a culture that promotes from within. We value teamwork, safety, and exceptional service for internal and external customers.