Automotive Parts Advisor

Central GMC of Norwood; Walpole (MA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

401(k)

Competitive vacation policy

Employee discounts

Health insurance

Dental insurance

Career progression

Job summary

Central GMC Inc. is seeking an experienced Parts Sales Counter Consultant to join our team in Walpole, MA. The ideal candidate will have dealership parts experience, strong sales ability, and a commitment to customer service.

You will handle part orders, warranties, estimates, and provide support to both customers and technicians. This full-time role offers competitive pay, benefits, and opportunities for career growth within a busy automotive dealership environment.

Qualifications

• 2 years’ experience in a dealership parts environment.
• Strong sales ability and customer service orientation.
• Certification is a plus.
• Excellent verbal and written communication skills.
• Computer literate and able to use dealership software.

Responsibilities

• Order, receive, and bill all parts.
• Verify warranty coverage and service contract details.
• Develop estimates by costing materials and labor; calculate payments.
• Assist retail customers and technicians, including answering phones.
• Manage parts inventory with bin counts and records.
• Explain estimates and obtain customer approval; provide contact information.
• Maintain automotive records of problems and actions.
• Continuously update knowledge from manufacturers’ publications.
• Actively seek opportunities to add value to the role.

Skills

Dealership experience

Sales ability

Customer service

Effective communication

Independent worker

Tools

POS system

Job description

Central GMC Inc.is looking to hire a talented automotive Parts Advisor, ideally with domestic brand experience, take the dealership to the next level.

Our dealership has enjoyed recent growth and we are looking for (Team Players) professional Parts Advisors who are interested in developing their career through a strong work ethic, personal development, and continuous personal growth.

Position: Parts Sales Counter Consultant

Level: Experienced

ESSENTIAL DUTIES & RESPONSIBILITIES

• Order, receive, and bill all parts
• Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
• Develops estimates by costing materials, supplies, and labor; calculating customers payment, including deductibles.
• Assist retail customers and technicians, including answering phones
• Assist with parts inventory management through bin counts and record keeping
• Maintains customer rapport by explaining estimates and expected, the return of vehicle; obtaining customers' approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging to tow and temporary transportation.
• Maintains automotive records by recording problems and corrective actions planned.
• Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

QUALIFICATIONS

• 2 years’ experience within a Dealership Parts environment
• Strong sales ability
• Certification – a big benefit
• Ability to provide quality customer service
• Willingness to take initiative
• Quality verbal communication, writing and grammar skills
• Computer Literate
• Ability to perform job responsibilities and meet deadlines
• Excellent communication skills
• Excellent customer service skills
• Professional appearance
• Ability to work independently
• Being proactive in your job responsibilities, career and business growth

WHAT WE WILL GIVE YOU

• Competitive Salary
• 401K
• Competitive vacation policy
• Employee discounts
• Complete Health insurance and Dental
• Career progression

N.B. please note that all employment and compensation depends on brand and experience. We are looking for talent with experience working in an automotive dealership environment.

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• Weekends

Supplemental Pay:

• Bonus pay
• Commission pay

Experience:

• Inventory: 1 year (Preferred)
• Automotive Parts: 3 years (Preferred)

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No