Automotive Mobile Diagnostic Technician

Caliber Collision; Modesto (CA); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, vision

Company vehicle

401K

Paid vacation

Career growth

I-CAR and ASE trainings

Job summary

Protech Automotive Solutions is hiring a Mobile Diagnostic Technician to perform vehicle diagnostics, support Autel scanning operations, and address technical questions. The role emphasizes strong customer service, teamwork, and ability to manage priorities in a fast-paced environment.

Ideal candidates have 2+ years’ diagnostic experience and are open to I-CAR and ASE certifications; a company vehicle, phone and laptop are provided, with benefits starting immediately.

Qualifications

• 2+ years of prior experience as a Diagnostic technician.
• I-CAR & ASE certifications preferred.
• Must have or be willing to obtain proper tools to complete duties.
• Must pass pre-employment screenings including background checks.

Responsibilities

• Provide diagnostic service using Autel scanning unit and related equipment.
• Answer inbound/outbound calls in support of Autel scanning procedures.
• Explain and resolve technology issues on vehicles for customers.
• Deliver high-quality service and support to internal and external customers.

Skills

Effective communication

Customer service

Adaptability

Team collaboration

Education

I-CAR

ASE

Tools

Autel scanning unit

Job description

JOB SUMMARY

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers. Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

OUR MOBILE DIAGNOSTIC TECHNICIANS FOR THIS POSITION CAN MAKE UP TO:

$34.00 flag rate.

WHAT’S IN IT FOR ME?

Benefits from day one – Immediately eligible for medical, dental and vision

Industry Comparable Pay – Paid weekly

State of the Art Products – 3M Repair Products

Paid Vacation & Holidays – Begin accruing day 1

Career growth opportunities – We promote from within

Paid Skilled Trainings and Certifications – I-CAR and ASE

Our benefits are some of the best in the industry.

Mobile technicians are provided with a company vehicle, cell phone, and laptop, while all employees receive 401K and health care packages that rival some of the largest automotive related companies in the US.

REQUIREMENTS

2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred

Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned

Must be able to pass all pre-employment screenings including background checks

ABILITIES/SKILLS/KNOWLEDGE

Minimum age requirement of 21+ years.

Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Ability to read and understand instructions, written estimates, and work orders

Effective verbal and written communication skills

Work through competing priorities and adapt easily to a fast-paced environment

Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.

Protech Automotive Solutions, has been in business for over 20 years handling multiple types of repairs, from hands on mechanical repair and replacement of suspension, drive modules and frames, to diagnostic opportunities that require advanced knowledge of complicated computerized vehicle control systems. We also handle soft touch repair and replacement of delicate vehicle interior trim components. At Protech, we enjoy a fast paced work environment with challenging advanced skill development. We supply our team with the latest computerized diagnostic equipment, factory diagnostic and programming software components and tools.

Consider joining our team as we work through some of the most ground breaking technology in automotive history.