Automotive Mobile Diagnostic Technician

Protech Automotive Solutions; Asheville (NC); Sur place; USD 30 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision benefits

Weekly pay

3M Repair Products

Paid vacation and holidays

Career growth from within

I-CAR and ASE training

Résumé du poste

Protech Automotive Solutions in Asheville, NC is hiring a Mobile Diagnostic Technician to perform diagnostic duties and support customers with Autel scanning units. You will apply technical knowledge to troubleshoot vehicle systems and respond to requests by phone or in person.

The role offers day-one benefits, weekly pay, vacation accrual, and opportunities for growth. I-CAR and ASE trainings are provided to help you advance, with a focus on quality and customer service.

Qualifications

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

Responsabilités

• Apply technical knowledge to assist customers, and support Autel scanning unit
• Answer inbound and outbound calls related to Autel scanning procedures
• Research, explain, and resolve vehicle technology issues

Connaissances

Diagnostic technician experience

Customer service

Communication skills

Problem solving

Description du poste

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

JOB SUMMARY

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

WHAT’S IN IT FOR ME?

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

ABILITIES/SKILLS/KNOWLEDGE

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.