Automotive Lead Technician

Bridgestone Americas; Oak Creek (WI); On-site; USD 33,200 - 66,345; Full time

Benefits offered by this job

Medical, dental and vision starting day 1

Paid vacation and holidays

Company-funded ASE certifications

Flexible work schedule

401(k) match

Daily pay program available

Job summary

Bridgestone Americas is hiring a Lead Technician in Oak Creek, Wisconsin. The successful candidate will leverage their technical expertise to diagnose automotive systems and lead a team to enhance customer satisfaction. Candidates should have extensive skills in diagnosing brakes, suspension, and electronic systems, along with the ability to communicate effectively with customers.

This position offers a competitive pay range of $24.10 – $48.16 and includes excellent benefits such as medical/dental coverage from day one, paid vacation, and a 401(k) plan. Join us to develop your career in a supportive environment.

Qualifications

• Valid automobile driver's license required.
• Ability to explain technical terms to non-mechanical individuals.
• 5 years of automotive repair experience preferred.

Responsibilities

• Diagnose and repair automotive systems to specifications.
• Explain technical diagnoses and repairs to customers.
• Stay current with automotive technology through training.
• Assist and train technicians in performing tasks.
• Maintain required ASE certifications.

Skills

Brakes diagnosis/repair

Alignment, steering & suspension diagnosis/repair

General automotive maintenance

Tire repair

Communication of technical information

Education

ASE certification in A1–A8

Job description

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate and part of our larger mission to Serve Society with Superior Quality. We offer formal training, performance incentives, paid vacation and holidays, competitive healthcare for full‑time and part‑time employees, and a 401(k) plan to help build toward your future. We champion diverse perspectives and support every teammate to bring their whole self to work.

Job Category

Retail

Position Summary

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction.

$2,000 sign‑on bonus (for first‑time hires)

Pay Range: $24.10 – $48.16. Technicians enjoy a performance‑based compensation model known as flat‑rate pay. This system rewards skilled professionals with a predetermined amount for each eligible task, fostering a culture of efficiency and swift task accomplishment. All rates reflect average productivity by region. Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

Responsibilities

• Diagnose and repair to specifications – brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Adequately explain technical diagnoses and needed repairs to non‑mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1–A8 within the first two years of employment.

Minimum Qualifications

• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.
• Skilled in brakes diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state and local certification/license where applicable.
• Ability to communicate technical information to non‑technical people.
• Reading, writing and math skills.

Preferred Qualifications

• Strong understanding of any of the following: electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, automotive heating/AC.
• 5 years of automotive repair experience, demonstrated skills via third‑party assessments/certifications, or completion of a Vocational‑Technical School Program.
• ASE certification in at least three of A1–A8 (L1 can be one of the three – brakes and steering & suspension ASEs preferred).

Benefits

• Medical, dental and vision – starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• Daily pay program available on demand.

Values & Culture

• Professional Development: resources to help you level up at any point in your career.
• Community Involvement: pride in working with local communities and giving back.
• Integrity & Teamwork: our drive to do things right, always, together.

What We Offer

• A supportive and engaging onboarding experience.
• The opportunity to develop and grow through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Work/life effectiveness and long‑term well‑being.
• A diverse and inclusive team.

Equal Employment Opportunity

Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

Upon hire, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.