Automotive Internet Sales & BDC Agent (Evenings/Sat)

The Lia Group; Blauvelt (NY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K Match

Paid Time Off

Paid Weekly

Life Insurance

Discounts on services and parts

Employee vehicle purchase plans

Uniforms

Job summary

Lia Toyota Rockland is looking for an Internet Sales/BDC Agent to join our team in the New York area. You will handle internet and phone leads, schedule appointments, and coordinate with BDC, sales, and management to provide exceptional customer service.

The role requires strong communication skills, a professional appearance, and a willingness to work evenings and Saturdays. Prior experience is preferred, with training provided for the right candidate.

Qualifications

• Excellent verbal and written communication skills.
• Willing to work evenings and Saturdays.
• Prior experience is preferred, but training is offered.

Responsibilities

• Answer internet and phone leads and maintain follow-up until an appointment is set.
• Reach out to missed appointments.
• Collaborate with BDC, sales, and management to streamline processes.
• Use the CRM daily to track customer interactions.
• Answer questions on product knowledge and current specials.
• Set appointments and follow up with customers after visits.

Skills

Communication

Customer service

Self-starter

Organized

Flexible schedule

Teamwork

Multichannel communication

Tools

CRM

Job description

Lia Toyota Rockland is looking for an Internet Sales/BDC Agent to join our team in the New York area. You will handle internet and phone leads, schedule appointments, and coordinate with BDC, sales, and management to provide exceptional customer service.

The role requires strong communication skills, a professional appearance, and a willingness to work evenings and Saturdays. Prior experience is preferred, with training provided for the right candidate.