Automotive Guest Experience Specialist

Legacy Toyota of Dallas; Dallas (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life

401K

Health & Wellness Program

community involvement

company paid vacation and holidays

Job summary

LEGACY TOYOTA OF DALLAS is seeking a customer-oriented team member to join our busy dealership. You will help assist guests, answer questions, and work closely with various departments to ensure a smooth experience for every guest.

We emphasize integrity, teamwork, and high energy. The role requires a professional appearance, strong communication skills, and a proactive attitude to contribute to our positive culture and community involvement.

Qualifications

• Must be at least 18 years old.
• Professional appearance and work ethic.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Excellent telephone and customer service skills, including the ability to smile.
• Must be able to work well in a process driven environment.
• Must conduct oneself in a professional manner at all times.
• Must have confidence in your ability to be successful.
• Must strive to respect and facilitate teamwork within all departments.
• Friendly with high energy and the willingness to go above and beyond.
• Helpful attitude and friendly demeanor.
• Safety and customer service oriented.
• Self-starter and self-motivator.

Responsibilities

• Follow all company policies and procedures.
• Coordinates questions and issues with the appropriate department personnel.
• Accomplishes organization goals by accepting ownership for new and different requests and exploring opportunities to add value to the organization.
• Attends all staff meetings, trainings, and educational classes as required.
• Demonstrate behaviors consistent with the Company's Values in all interactions with customers, team members and vendors.
• Establishes personal goals that are consistent with the dealerships standards of productivity and devises a strategy to meet those goals.
• Greets customers in a friendly, approachable manner.
• Learns from mentors, supervisors, and all other team members to refine/grow skills.
• Maintains safe and secure environment by following safety and security standards and procedures and complying with codes.
• Performs other duties as assigned.
• Realizes that business is built on customer satisfaction and stays devoted to guaranteeing satisfaction to our customers.

Skills

Customer service

Communication skills

Problem solving

Telephone skills

Professional appearance

Teamwork

Job description

LEGACY TOYOTA OF DALLAS is seeking a customer-oriented team member to join our busy dealership. You will help assist guests, answer questions, and work closely with various departments to ensure a smooth experience for every guest.

We emphasize integrity, teamwork, and high energy. The role requires a professional appearance, strong communication skills, and a proactive attitude to contribute to our positive culture and community involvement.