Automotive General Service Tech — Front & Back Shop

Monro, Inc.; Towson (MD); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Paid vacation and holidays

Employee discounts

Healthcare, Vision, and Dental benefits

401k eligibility immediately upon hire

Job summary

A leading automotive service provider in Towson, Maryland, is seeking a Guest Care Specialist to engage with customers, manage appointments, and assist in various aspects of guest care. Candidates must have a High School Diploma and automotive training. The role includes maintaining a positive guest experience and adhering to company policies. Competitive salary ranging from $16.00 to $19.00 hourly, plus performance incentives and benefits including paid vacation and health insurance.

Qualifications

• High School Diploma or equivalent is a must.
• Automotive training including basic car maintenance is preferred.
• Must possess a current valid driver’s license.

Responsibilities

• Be first point of contact for guests both in-store and on the phone.
• Engage guests and schedule appointments.
• Assist in guest care, work order completion, and register assistance.

Skills

Customer service

Communication

Problem-solving

Basic car maintenance

Education

High School Diploma or equivalent

Automotive training

Tools

Basic set of tools

Job description

A leading automotive service provider in Towson, Maryland, is seeking a Guest Care Specialist to engage with customers, manage appointments, and assist in various aspects of guest care. Candidates must have a High School Diploma and automotive training. The role includes maintaining a positive guest experience and adhering to company policies. Competitive salary ranging from $16.00 to $19.00 hourly, plus performance incentives and benefits including paid vacation and health insurance.