Automotive General Service Lube Technician

American quick lube; Norton Shores (MI); On-site; USD 21,000 - 23,000; Full time

Job summary

American Quick Lube seeks a Lube Technician to serve customers and perform oil changes, fluid checks, and basic maintenance in a fast-paced garage.

You will input service details into the computer, explain services, and collect payments while keeping a clean, safe workspace. Training is provided; prior automotive experience helps. Excellent communication with customers is required.

Qualifications

• Must read and write English and complete Lube Technician training.
• Previous automotive experience is helpful.
• Able to reach four feet overhead, bend, stretch, and use stairs.

Responsibilities

• Provide service to customer vehicles, including oil changes, fluid checks, and tire inflation.
• Input service and maintenance information into computer.
• Explain services to customers and answer questions; accept payments.
• Maintain clean facilities including work area, grounds, restrooms, and customer area.
• Observe and comply with safety rules and regulations.
• Perform related duties as assigned.

Skills

Read and write English

Customer communication

Lube Technician training

Education

Lube Technician training course

Tools

Oil and grease guns

Differential pump

Transmission fluid exchange machine

Calculator

Job description

Main Street Auto Express Oil Grand Rapids, MI

Why come work for American Quick Lube?

• Earn Industry-Leading Pay
• Enjoy Exceptional Benefits
• Unlock Endless Career Growth Opportunities

Essential Job Functions:

• Provide service to customer vehicles, including checking and changing fluids and filters, airing tires; provide specialized service including but not limited to transmission, differential and radiator services; input customer and maintenance information into computer; explain service to customers and accept payment for services.
• Input customer and maintenance information into computer.
• Provide prompt and courteous customer service; explain service provided, recommend services and answer questions.
• Accept payment for services.
• Maintain clean facilities (work area, grounds, restrooms, customer area, etc.) including sweeping, mopping and emptying trash.
• Observe and comply with safety rules and regulations.
• Perform related duties as assigned.

Knowledge, Skills and Abilities:

To successfully perform the essential functions of the position, the employee must be able to read and write English and successfully complete the Lube Technician training course. Previous automotive experience is helpful. Equipment operation includes overhead and floor mounted oil and grease guns, differential pump, transmission fluid exchange machine and calculator. The employee must be able to reach four feet in height overhead, some bending, stretching and use stairs is used constantly. The employee must be able to communicate effectively with customers and co-workers and respond to communication calls from co-workers. Mobility is required.

Scope of Position:

This position reports to the Manager and Assistant Manager and has no direct supervisory responsibilities. This position receives daily assignments from the Manager and Assistant Manager and will rotate through all Lube Technician duties (Upper Bay and Lower Bay, Greeter and Cashier).

Working Conditions:

This position works in a garage environment 100% of the time. Exposure to heavy equipment, slick surfaces and hot-cold temperatures.

Major Accountabilities:

1. Timeliness and quality of service provided.
2. Accurate and timely data input in computer.
3. Prompt and courteous customer service.
4. Clean and safe work area.
5. Safe work habits.
6. Clean and proper uniform usage, good hygiene.
7. Effective employee relations.

Compensation $15-$17 depending on experience

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