Automotive Deal Processor

Serra Traverse City; Traverse City (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

Employer-paid Life Insurance

Employee Referral Program

Growth Opportunities

Job summary

Serra Traverse City is seeking a detail‑oriented Administrative Billing Clerk to support vehicle deal processing, title and registration paperwork, and dealership billing. You will maintain accurate records in the DMS and accounting systems, process customer payments, and resolve discrepancies while upholding confidentiality and professional communication with staff and lenders.

The role requires an associate degree or equivalent, a valid driver's license, and strong math and data entry skills.

Qualifications

• Must be able to perform essential duties satisfactorily.
• Reasonable accommodations may be made for disabilities.
• Proficiency with dealership software and record keeping preferred.

Responsibilities

• Process and review completed vehicle deals for accuracy and proper authorization.
• Enter and maintain deal information in accounting and DMS systems.
• Ensure deals are processed and posted within established timelines.
• Prepare, process, and maintain title and registration paperwork.
• Review titles, lien information, odometer statements, powers of attorney, and other documents for accuracy.
• Process and post customer payments and dealership receipts.
• Research and resolve billing and accounting discrepancies.
• Assist with month-end billing and accounting procedures.
• Communicate professionally with customers, lenders, vendors, and management.
• Assist with warranty, parts, service, and other dealership billing as needed.
• Maintain confidentiality of customer, financial, and company information.

Skills

Valid driver's license

Strong attention to detail

Excellent communication

Time management

Data entry

Computer literacy

Education

Associate's degree or equivalent

Job description

We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Here at Serra Traverse City, we work as a team, and our team strives to be the best for our customers. If you feel that your skills would be an asset to our team, then we want to get to know you!

A little history...

"Take care of the customer and your employees, and the rest will take care of itself."- Albert M. Serra

Serra Traverse City is proud to be part of Serra Automotive

one of the top ten privately-held retail automotive groups in the nation. In 1973, founder Albert M. Serra began with a single Chevy store and a people-first philosophy. Within five years, the dealership achieved Top Five status in the United States and, in the process, fine-tuned a solid formula for growth and an unquenchable passion for success. Following sound operational strategies, Serra Automotive has managed steady expansion in economies both struggling and strong.

Today, Serra Automotive operates in seven states and employs over 2,200 people. The network includes 44 dealerships and represents 56 automotive franchises, making it a formidable force in the $1 trillion automotive retailing industry.

Administrative Billing Clerk Summary

The Billing Clerk is responsible for accurately processing vehicle deals, completing title and registration paperwork, maintaining billing and accounting records, and ensuring all dealership transactions are properly documented and processed in a timely manner.

In this role, you get to...

• Process and review completed vehicle deals for accuracy, completeness, and proper authorization.
• Enter and maintain deal information in dealership accounting and DMS systems.
• Ensure completed deals are processed and posted accurately and within established timelines.
• Prepare, process, and maintain vehicle title and registration paperwork in accordance with dealership procedures and applicable state requirements.
• Review titles, registrations, lien information, odometer statements, powers of attorney, and other required documents for accuracy and completeness.
• Process and post customer payments and dealership receipts.
• Research and resolve billing and accounting discrepancies.
• Assist with month-end billing and accounting procedures.
• Communicate professionally with customers, lenders, vendors, sales, finance, service, parts, and management regarding deal processing, billing, title work, and documentation.
• Assist with warranty, parts, service, and other dealership-related billing as needed.
• Maintain confidentiality of customer, financial, and company information.
• Assist with cashier and telephone duties as needed.
• Provide general administrative and clerical support to the dealership as directed.
• Maintain a professional appearance and clean, organized work area.
• Perform other duties as assigned.

You have...

• A valid driver's license
• Excellent communication, organizational, and time management skills
• Strong attention to detail and accuracy
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to review documents for completeness, accuracy, and compliance.
• Strong data entry and computer skills with the ability to learn dealership-specific software and systems.
• Experience using general office equipment (i.e., computers, copier, scanner, telephone, etc.).
• Ability to read and interpret documents such as contracts, forms, instructions, and procedure manuals.
• Ability to prepare, review, and maintain accurate records and documentation.
• Ability to identify discrepancies, missing information, and errors and follow through to resolution.
• Ability to communicate effectively with customers, sales personnel, lenders, vendors, and management.
• Ability to maintain confidentiality when handling customer, financial, and personal information.
• Strong mathematical skills with the ability to calculate figures and amounts such as taxes, fees, discounts, payments, and commissions.
• Ability to work independently while also contributing effectively as part of a team.
• Professional, well-groomed personal appearance
• Ability to sit or stand for prolonged periods of time.
• Ability to perform repetitive data entry tasks with manual dexterity.
• Possess the ability to multitask and work efficiently in a deadline-driven environment.
• Ability to apply common sense understanding and carry out a variety of instructions furnished in written, oral, diagram, or form.
• Associate's degree (A. A.) or equivalent from a two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

We have...

• Medical, Dental, Vision, 401K
• $15k of Employer-paid Life Insurance
• Employee Referral Program
• Growth Opportunities

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hand to finger, handle or feel. The employee frequently is required to talk or hear. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test.