Automotive Customer Service Representative | Weekends Off | 401k | Melbourne FL

Christian Brothers Automotive; Melbourne (FL); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Healthcare Benefits Available

Matching Retirement Plans

Paid Vacation & Holidays

Employee Discounts

Weekly Team Lunches

Job summary

Christian Brothers Automotive in Melbourne, Florida is looking for an Automotive Customer Service Representative. You will greet guests, schedule appointments, and provide shuttle service while upholding a high standard of customer care.

This full-time on-site role offers benefits including healthcare, paid vacation/holidays, retirement plans, and ongoing training. Weekends are not worked, and you will be part of a team focused on service, integrity, and community engagement.

Qualifications

• Proven successful customer service experience is required.
• Strong interpersonal and communication skills.
• Must have valid state driver’s license and meet insurance parameters.

Responsibilities

• Check guests in and out and answer phone calls.
• Schedule appointments and provide safe shuttle service.
• Maintain a clean, organized facility and assist with clerical tasks as needed.
• Build authentic relationships and act as a community ambassador.

Skills

Customer service

Interpersonal skills

Phone etiquette

Multitasking

Microsoft Office

Job description

• Full-time
• Department: Florida
• Compensation: USD 18.00 - USD 30.00 - hourly

Company Description

Christian Brothers Automotive

• *Up to $30/hr. for the Most Qualified Candidates
• Closed Every WeekendTo Spend Time With Family & Friends
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Matching Retirement Plans
• Employee Discount
• Locally Owned and Operated
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System
• Chaplain Care Support Available
• Employee Appreciation Events
• Weekly Team Lunches

Job Description

Job Title:

Automotive Customer Service Representative

Location:

6315 N. Wickham Road, Melbourne, Florida, United States

Job Overview:

As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons you play a large role in building relationships with our customers.

Responsibilities include, but are not limited to:

• Desire to learn automotive repair service terminology and processes
• Checkguests in and out
• Answer phone calls and schedule appointments
• Providing safe shuttle service for our valued guests in our branded vehicle
• Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
• Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
• Keepthe facility clean and organized
• Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
• Direct, coordinate, and participate in performing guest service activities as dictated by workload
• Serve as a community ambassador for the store through creating authentic relationships and partnerships
• Follow all safety policies and procedures
• Other duties as assigned

Qualifications

Qualifications:

• Proven successful customer service experience is required; driven to serve others
• Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers
• Valid state driver's license
• Meet required insurance driving record parameters
• Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!
• Ability to seek and accept coaching and direction
• Ability to multitask and meet deadlines
• Proficient with Microsoft Office Suite or related software

Physical Requirements:

• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
• The employee is occasionally required to balance, stoop, kneel, and/or crouch
• The employee must occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
• Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

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