Automotive Customer Experience Specialist - Flexible Hours

Applefordshakopee; Shakopee (MN); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Competitive Pay

Flexible Working Hours

Advancement Opportunities

Scholarships and Tuition Reimbursement

Medical, Vision, Dental Insurance

401k with Company Matching

Vacation and Holiday Pay

Job summary

Apple Autos in Shakopee, MN is seeking an Automotive Customer Service Representative. This role involves managing inquiries, scheduling appointments, and providing excellent service in a fast-paced environment. The ideal candidate should possess customer service experience and strong communication skills. Apple Autos offers competitive pay, flexible working hours, and multiple benefits including tuition reimbursement and a 401k plan with matching contributions. Join a company rated as one of the Top Minnesota Workplaces for five consecutive years.

Qualifications

• Previous experience in customer service, preferably in the automotive industry.
• Excellent communication and interpersonal skills.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Ensure all inbound inquiries are answered promptly and professionally.
• Schedule customer appointments for the service drive.
• Address and resolve customer concerns or issues timely.

Skills

Customer service experience

Communication skills

Friendly personality

Organizational skills

Basic office software

Job description

Apple Autos in Shakopee, MN is seeking an Automotive Customer Service Representative. This role involves managing inquiries, scheduling appointments, and providing excellent service in a fast-paced environment. The ideal candidate should possess customer service experience and strong communication skills. Apple Autos offers competitive pay, flexible working hours, and multiple benefits including tuition reimbursement and a 401k plan with matching contributions. Join a company rated as one of the Top Minnesota Workplaces for five consecutive years.