Automotive Center Operations Lead

Xcite Automotive; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive health, dental, and…

Paid time off and company holidays

401(k) Retirement Plan

Career growth opportunities within the

Employee referral bonus program

Job summary

Xcite Automotive is seeking an Automotive Center Manager for our partner dealers in Jacksonville, Florida. This role leads workflow, supervises a team, ensures vehicle quality, coordinates vendors, and keeps vehicles moving through the reconditioning process.

The ideal candidate has hands-on leadership in detailing, reconditioning, dealership operations, or related automotive environments. They should be organized, quality-focused, and skilled at using reports and KPIs to improve production and

Qualifications

• 3+ years of leadership experience in automotive reconditioning, detailing, dealership operations, or related automotive operations.
• Hands-on knowledge of detailing, reconditioning, cosmetic repair, vehicle readiness, and quality control.
• Experience managing workflow, production goals, schedules, staffing, and team performance.
• Ability to review reports, track KPIs, and use performance metrics to improve operations.
• Strong leadership, communication, organization, and problem-solving skills.
• Valid driver’s license with acceptable driving record.
• Experience estimating automotive repair and reconditioning.

Responsibilities

• Manage daily automotive reconditioning operations, including detailing, cosmetic repairs, inspections, and vehicle readiness.
• Lead team members, assign work, manage workflow, and monitor production schedules.
• Track KPIs such as vehicle turnaround time, completed units, labor efficiency, quality control, rework, and productivity.
• Conduct quality inspections to ensure vehicles meet company and dealership standards.
• Manage staffing, supplies, equipment, vendors, and operational costs.
• Coach, train, and hold team members accountable for performance, attendance, safety, and quality.
• Identify process improvements to improve efficiency, reduce delays, and support center performance.

Skills

Leadership

Team management

KPI tracking

Quality control

Communication

Problem solving

Organization

Driving license

Estimating repairs

Tools

Recon software

Production tracking tools

Job description

Xcite Automotive is seeking an Automotive Center Manager for our partner dealers in Jacksonville, Florida. This role leads workflow, supervises a team, ensures vehicle quality, coordinates vendors, and keeps vehicles moving through the reconditioning process.

The ideal candidate has hands-on leadership in detailing, reconditioning, dealership operations, or related automotive environments. They should be organized, quality-focused, and skilled at using reports and KPIs to improve production and