Automotive Assistant Store Manager

Midas International, LLC; Columbus (OH); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dynamic Automotive Assistant Store Manager to lead operations and enhance customer satisfaction at their Columbus location. This role involves overseeing a team of technicians, managing business performance, and ensuring compliance with safety and environmental standards. The ideal candidate will possess a strong automotive background, exceptional leadership skills, and a passion for customer service. Join a company that values growth and development, offering endless opportunities to advance your career in the automotive service industry. If you are ready to take on a challenging yet rewarding position, this is the perfect opportunity for you.

Qualifications

• 3+ years of experience in automotive repair and management.
• Strong leadership and customer service skills required.

Responsibilities

• Manage and direct automotive technicians and general service operations.
• Deliver exceptional customer service and oversee vehicle inspections.
• Maintain inventory and ensure environmental compliance.

Skills

General automotive knowledge

Leadership ability

Strong POS computer skills

Interpersonal skills

Education

College degree or coursework

Tools

POS systems

Job description

Automotive Assistant Store Manager

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

The Midas Assistant Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture.

We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Assistant Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Help recruit, hire, train, motivate, evaluate, schedule and coach employees
• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
• Oversee all sales, accounting and clerical functions from Service Advisors
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Responsible for any inventory losses
• Overall cleanliness and organization of the facility, including environmental compliance
• Employee payroll; record keeping of hours and scheduling
• Updating and submitting daily sales reports to Corporate

Qualifications

• General automotive knowledge
• Strong POS computer and Internet skills
• Leadership ability
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.