Automotive Assistant Service Manager

Security Dodge Chrysler Jeep RAM; West Hempstead (NY); In loco; USD 27.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical & dental insurance

Paid time off

401(k) plan

State-of-the-art facility

Heated & A/C shop

Free college classes

Employee discounts

Career advancement

Positive environment

Descrizione del lavoro

Security Dodge Chrysler Jeep RAM, located in Amityville, NY, is seeking an Auto Dealership Assistant Service Manager with Service Advisor/Writer experience to help run a high-volume Service Department and support the Service Manager. The role emphasizes operational efficiency, customer satisfaction, and profitable service operations.

You will assist with estimates, communicate with customers, and ensure timely completion of repair orders, all while contributing to a positive, professional work

Competenze

• Must have automotive service writer/advisor experience.
• Prefers automotive assistant service manager experience.
• Good managerial, customer service, and communication skills.
• Team player, organized and customer-focused with a commitment to quality and efficiency.
• Pleasant, energetic, conscientious, dependable, and able to multi-task in a fast-paced environment.

Mansioni

• Assist with profitable operation of the Service Department and support the Service Manager.
• Explain vehicle maintenance and repair services to customers and create estimates.
• Ensure timely estimation and completion of repair orders and help achieve monthly CSI goals.
• Coordinate with Parts and Service teams to ensure accurate parts pricing and service delivery.
• Train receptionists and schedule coverage; assist with customer communications and follow-ups.
• Maintain clean, orderly shop and comply with safety and company policies.

Conoscenze

Automotive Service Writer

Advisor experience

Team leadership

Customer service

Formazione

High school diploma

Descrizione del lavoro

345 Merrick Rd., Amityville, NY 11701

Auto Dealership Assistant Service Manager

Required: Service Advisor/Writer Experience

State-of-the-Art & Climate Controlled Shop!

$600 - $800 per Week + Possible Commission! Free College Classes! Great Benefits! Career Growth!

Security Dodge Chrysler Jeep RAM proudly serves customers in Queens and Long Island, NY and is a great place to have a rewarding career! We are seeking an Assistant Service Manager (WITH Service Advisor/Writer experience) to assist with the smooth and efficient operation of our high-volume Service Department and support the Service Manager in ensuring that the Service Department is functioning to its full capacity, customer’s needs are satisfied, and much more.

Why Join Security Dodge Chrysler Jeep RAM?

Security Dodge Chrysler Jeep RAM is one of Long Island’s most trusted, high-volumeCDJR dealerships and a place where you can genuinely grow. You’ll work with a loyal customer base, strong leadership, and a busy shop that keeps your earning potential high! We offer competitive pay, excellent benefits, factory training, and a supportive environment that values professionalism, teamwork, and long-termcareer development.

Full-time Benefits:

• $600 - $800 per week + possible commission!
• Medical and dental insurance
• Paid time off
• 401(k) plan
• State of the Art facility
• Heated & Air conditioned shop!
• Free college classes for you and your family with Strayer University's Degrees@work
• Employee discounts on vehicles, service, and more!
• Career advancement opportunities
• A positive and professional work environment

Responsibilities - Auto Dealership Assistant Service Manager:

• Assist with the profitable operation of the Service Department, support the Service Manager, generate revenue, communicate with customers, explain vehicle maintenance and repair services, create estimates, focus on customer satisfaction, and more
• Understand the CUSTOMER IS OUR FIRST PRIORITY,and assist with the satisfaction of each customer, including cheerful and knowledgeable communication
• Assist with the accurate and timely estimation and completion of all repair orders
• An efficiency goal of 100% is expected to help the service department hit the required monthly CSI.
• Assist with the accurate reporting of timecards and work orders including tech time sheets.
• Give repair orders including requests for parts to the Parts Department, to allow them to post the correct parts and price.
• Ensure all oil, lubricants, and other materials used on each repair order you write are properly charged
• Solve customer's concerns/complaints
• Demonstrate good judgment in investigating problems and making decisions
• Assist the Sales and Rental Departments with technical information and service as needed.
• Order office supplies as needed and approved
• Ensure training of all Receptionists
• Ensure Receptionist schedules are covered
• Provide Receptionist back when they have an overflow of customers or a difficult customer
• Ensure the shop's coffee area is maintained in a neat and clean manner and distribute snacks daily.
• Ensure company policies and procedures are followed
• Comply with Federal and State laws
• Perform other duties as assigned

Qualifications - Auto Dealership Assistant Service Manager:

• Required: Automotive Service Writer, Advisor experience
• Prefer Automotive Assistant Service Manager experience
• Good managerial, customer service, and communication skills
• Team participant, organized and customer-focused with a commitment to quality and efficiency
• Pleasant, energetic, conscientious, dependable, and able to multi-task in a fast-paced environment.
• Basic understanding of business management
• A positive attitude, good work ethic, and professional appearance
• Valid driver's license and good driving record
• High school diploma required
• Must pass pre-employment background checks, MVR, and drugscreening.

We are an Equal Opportunity Employer