Automotive Assistant Manager

Big Brand Tire & Service; Medford (OR); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly rate

Commission and overtime opportunities

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts, referral bonuses

ASE reimbursement

Career growth into Store Manager or MU

Job summary

Big Brand Tire & Service in Medford, OR is seeking an Automotive Assistant Manager to lead daily shop operations, ensure safety, and uphold exceptional guest experiences.

You will coach advisors and technicians, build accurate estimates, and translate inspections into clear recommendations while driving profitable service sales. Join a results-driven team focused on growth, with opportunities to advance into Store Manager or multi-unit leadership as the company continues to expand.

Qualifications

• 1–3 years of automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license + ability to lift 70 lbs.
• Open availability, including weekends, to lead and support the team during peak business times.

Responsibilities

• Lead from the front: open/close, daily game plan, keep the shop safe, clean, and efficient.
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence.
• Be the bridge between techs and customers; translate inspections into trusted recommendations.
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps.
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS).
• Cover the deck when the Store Manager is out; model elite standards on every shift.

Skills

Service sales

Team leadership

Customer service

Communication

Job description

Automotive Assistant Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Description

Automotive Assistant Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Automotive Assistant Manager:

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence
• Be the bridge between techs and customers; translate inspections into trusted recommendations
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS)
• Cover the deck when the Store Manager is out; model elite standards on every shift

What Makes You a Great Fit

• At least 1–3 years of experience in automotive service management or retail repair leadership
• Strong background in service sales (tires, brakes, maintenance, or mechanical)
• Proven ability to lead a team in a high-volume, fast-paced environment
• Excellent communication and problem‑solving skills
• Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
• A self‑starter who thrives on results, accountability, and growth
• Open availability, including weekends, to lead and support the team during peak business times

About Big Brand Tire & Service

For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we're serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.