Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.
Job Summary
ProtechOn-site Calibration Techniciansare responsible for completing a wide range of Advanced Driver Assistance System Calibrations by following OE specifications and repair standards. Initial training is provided by Protech as well as a robust virtual support team and continuing education on new vehicle technology. This positionis mobile, based out of a Protech Calibration Unit van.
Roles & Responsibilities
- Customer service focused, ability to develop relationships and deliver operational consistency
- Performstatic and dynamic ADAS Calibrations on foreign, domestic and EV (electric) vehiclesonsiteat customer locations
- Troubleshoot complexcalibration repairs
- Test drive vehicles after repairs are completed
- Adequately explainADAS calibration specificationsand repair planning needs;to includecollision repair center personnel, insurance adjusters, anddirect customers
- Basic knowledge of how to remove and install vehicle parts – Example: Bumper, trim panels, mirrors
- Complete pre and post scanswith OE and/oraftermarket tools,communicate outcome effectively
- After training completion, must be able to completestaticand dynamic calibrations per OE specifications
- Communicate with field team to ensure efficiency and productivity
- Responsible for ensuring tooling software updates are completed immediately
- Accountablefor assigned inventory (includingvehicles, mobile devices,laptops, OE scan tools, VCI, other equipment provided)
- Participate in virtual (online)training sessions
- Complete assigned training and certifications
- Develop and maintain excellent customer relationships through our company purpose and core values
- Maintain a well-organized work area
Qualifications, Education & Experience:
- 1-year automotive repair experience preferred but not required
- Automotive repair experience preferred but not required
- Trade school experience a plus
- ASEor I-CAR certifications a plus
- Ability to learn and understand collision repair processes and terminology
- Successfully complete Protech ADASCalibration Training
- Understanding of technology & basic software programs
- Ability to learn Aftermarket and OEMdiagnostic scan tools and factory software
- Knowledge and ability to use computers, mobile devices, and related technology efficiently
- Travel may be required for continuing education and certification training
- Self -motivated, positive attitude, with a customer focused vision
Requirements:
- Must be at least 21 years of age
- Must have a valid driver's license and ability to pass MVR check
- Ability to pass abackground check
- Must be able to lift60 pounds independently
- Travel may be required for continuing education and certification training
- Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping
- Requires frequent driving of company and customer vehicles
- Extensive travel within assigned areais expected
- May have exposure to fumes, dust,and chemicals
- Ability to work in a shop environmentin inclement weather
- Required to wear PPE to include but not limited to facial covering, eye protection, gloves
Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.