Job Summary
The Automation Controls Technician II is responsible for independently troubleshooting, maintaining, and improving automation and control systems. This mid-level role supports production and facility operations by diagnosing complex electrical and controls issues, performing control system modifications, and assisting with automation projects. The Technician II serves as a technical resource for junior technicians and works closely with engineering, maintenance, and operations teams.
Essential Functions of the Job
- Independently troubleshoot and repair PLC-based control systems and automated equipment
- Diagnose electrical, controls, and instrumentation issues with minimal supervision
- Perform systematic troubleshooting of automated systems from PLC logic and I/O through instrumentation, field devices, and controlled equipment
- Troubleshoot and modify PLC logic, HMI applications, and control parameters in accordance with engineering standards
- Install, test, and commission control panels, field devices, and automation components
- Perform advanced troubleshooting of VFDs, servos, instrumentation, field devices, and industrial communication networks
- Support continuous improvement initiatives and automation upgrades
- Participate in root cause analysis of automation and controls-related failures and implement corrective actions
- Mentor and support Automation Controls Technician I staff
- Maintain accurate controls documentation, system backups, and change records
- Ensure compliance with safety standards, electrical codes, and LOTO procedures
- Provide technical support during equipment startups, shutdowns, and downtime events
- Accountable to the SunOpta Manufacturing Food Safety and Quality Principles.
- All other duties, as assigned.
- Assist in coaching and training employees as requested by the management team.
- Completes and adheres to the Annual Alchemy Schedule.
Supervisory Responsibilities
Minimum Qualifications
- High school diploma or GED required
- Associate degree or technical certification in Automation, Electronics, Mechatronics, or related field preferred
- 3–5 years of hands‑on experience in industrial automation and controls, including independent troubleshooting of PLC-based control systems
- Strong working knowledge of PLCs, industrial controls, and electrical systems
- Ability to read and interpret electrical schematics and read, troubleshoot, and modify PLC ladder logic
- Experience independently troubleshooting control panels, instrumentations, field devices, and industrial automation networks
- Demonstrated understanding of digital and analog I/O, instrumentation, sensors, actuators, and industrial control circuits
- Proficient with electrical test equipment and diagnostic tools
Preferred Qualifications
- Hands‑on experience with Allen‑Bradley PLC platforms, including ControlLogix and CompactLogix, experience with other industrial PLC platforms is also valued.
- HMI development and troubleshooting experience, Rockwell FactoryTalk View experience preferred
- VFD, servo, and motion control experience
- Experience with Ethernet/IP, industrial Ethernet, and other industrial communication networks
- Strong problem‑solving and analytical skills
- Experience supporting automated manufacturing processes in a high‑speed production environment
- Ability to mentor, train, and provide guidance to junior technicians
Additional Considerations
- Location: This role is at our SunOpta Plant at MN Street in Alexandria, MN.
- Shift: This is a day shift role, Monday through Friday, 7am to 3:30pm.
- Ability to stand, walk, bend, climb, and lift up to 50 lbs.
- Ability to work in industrial environments (noise, heat, moving equipment)
- Willingness to work shifts, weekends, overtime, or on‑call as needed