Automation Technician Electrical Field Service
EPEC Solutions, Inc.
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Benefits offered by this job
Job summary
EPEC Solutions, Inc. in Clayton, NC is seeking an Automation Technician to join our Field Support team.
You will provide technical support, troubleshooting, commissioning, maintenance and repair for Remote Power Panels, PDUs, and related equipment. The role requires a strong background in industrial automation, PLCs, HMIs, and electrical distribution, with on-site travel across the US and Canada when needed.
Qualifications
- 2-year degree in electronics or related field.
- 5+ years field service/electrical maintenance.
- Experience with RPP, PDU, and control systems.
- Wiring up to 16 AWG, relays, fuses, and shunt trips.
- Proficient reading electrical drawings and schematics.
Responsibilities
- Commission, troubleshoot, maintain, and repair RPP and PDU equipment.
- Diagnose and resolve electrical and control system issues (PLCs, HMIs, sensors, relays, VFDs).
- Perform startup and commissioning for new installations.
- Conduct preventive maintenance inspections and OEM warranty repairs.
- Support remote customer troubleshooting via phone, email, and remote tools.
- Collaborate with Engineering, Manufacturing, and Customer Support.
- Maintain safety compliance.
- Complete job close-out reports with notes and photos.
- Warranties repairs and system upgrades.
- On-call for emergency response.
Skills
Education
Tools
Job description
EPEC Solutions, Inc. is a distinguished provider of UL 891 low voltage switchboard equipment, specializing in designing, manufacturing, and supporting innovative industry-specific solutions. The company's expertise serves key sectors, including renewable power with solar collection and energy storage solutions, as well as data centers with switchboards, skids, power PDUs, and RPPs. EPEC Solutions, Inc. is recognized for its commitment to delivering tailored, high-quality systems that meet the unique needs of its clients. As an industry leader, the company is dedicated to driving innovation and supporting the success of the industries it serves.
We are seeking a highly motivated Automation Technician to join our Field Support team. This position reports to the Senior Director-Support, Quality & Compliance and is responsible for providing technical support, troubleshooting, commissioning, maintenance, and repair services for EPEC’s Remote Power Panels (RPPs), Power Distribution Units (PDUs) and related electrical distribution equipment. The successful candidate will possess a strong background in industrial automation, PLCs, HMIs, electrical controls, and power distribution systems.
- Commission, troubleshoot, maintain, and repair RPP, PDU, and related power distribution equipment.
- Diagnose and resolve issues with electrical and control systems, including PLCs, HMIs, sensors, relays, VFDs, communication networks, and instrumentation.
- Perform startup and commissioning activities for new installations.
- Conduct preventive maintenance inspections, equipment assessments, warranty (OEM) repairs.
- Support remote customer troubleshooting efforts using phone, email, and remote connection tools.
- Collaborate with Engineering, Manufacturing, and Customer Support to resolve technical issues.
- Maintain compliance with all company, customer, and regulatory safety requirements.
- Complete job close-out reports with detailed notes, descriptions, and photographs.
- Perform damage and claims investigations, warranty repairs, and system upgrades.
- Participate in an on-call schedule for emergency response.
- Associate degree (two-year degree) in Electronics Engineering Technology, Industrial Technology, Electrical Technology, or a related experience.
- Minimum 5 years of field service, maintenance, controls, electrical maintenance, or industrial electrical experience.
- Perform accurate, precision wiring with 16-gauge and larger wiring, micro breakers, shunt trips, and fuses.
- Participate in an on-call schedule for emergency response, with a 24 or 48-hour notice.
- Intermediate knowledge of Microsoft Office (Word and Outlook).
- Ability to read and interpret electrical drawings and wiring schematics.
- Knowledge of power quality monitoring and electrical metering systems.
- Experience with HMI platforms and operator interfaces.
- Strong electrical troubleshooting skills involving:
AC/DC Circuits-Control Power Systems-Relays and Contactors
- Ability to use electrical test equipment including:
Multimeters-Megger and Hi-Pot Testers-Network Diagnostic Tools
- Understanding of industrial communication protocols such as:
Ethernet/IP-Modbus TCP-Profinet
- Strong analytical skills, and attention to detail.
- Excellent customer service, communication abilities, and professional demeanor.
- Ability to work independently with minimal supervision.
- Ability to prioritize multiple service activities in a fast-paced environment.
- Must be able to pass a pre-employment drug screening and criminal background check.
- Ability to lift and carry up to 70 pounds.
- Ability to stand, walk, kneel, climb ladders, and work in industrial and/or outdoor environments.
- Ability to work around energized electrical equipment while following all required safety processes.
- Ability to travel and work extended hours when required to support customer needs.
- Must be able to work in tight spaces/enclosures.
- Must be able to work in US / Canada, outdoors, in all climates, all seasons.
- Experience supporting mission-critical power systems and data center infrastructure.
- Experience with remote diagnostics and network-connected industrial equipment.
- Experience with power distribution equipment, MCCs, UPS systems, RPPs, or PDUs.
- Automation and electrical controls experience.
- Experience with circuit breakers, LV/MV transformers, and switchboards.
- Familiarity with NFPA 70E and NEC (NFPA 70) electrical safety requirements and practices.
- Familiarity with SCADA systems; Omron
Health Wellness Reimbursement, PTO/holidays, workplace perks, AFLAC and professional development.
Clayton, NC (On-site), full-time, with travel to customer sites. Travel averages approximately 50-85% during peak project periods, depending on customer demand and project schedules. Must possess a valid driver's license and be eligible to travel throughout the United States and Canada.
Enjoy being part of a collaborative, growing team and contributing to meaningful, customer-focused projects. Opportunity to develop your technical and professional skills.
We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and perspectives.
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