Automation Specialist

Gifthealth; Mesa (AZ); On-site; USD 60,000 - 85,000; Full time

Job summary

Gifthealth in Mesa, AZ is seeking an Automation Specialist to lead day-to-day operation of automated fulfillment lines, ensuring safe, efficient production and on-floor support for associates and technicians.

You will monitor line performance, train staff, troubleshoot equipment, and escalate issues to the Automation Manager while driving continuous improvement initiatives on the floor.

Qualifications

• High school diploma or equivalent required; relevant automation training or coursework is a plus (Preferred)
• Lean Six Sigma certification (Yellow Belt or Green Belt) preferred
• 1-3 years of experience operating, leading, or supporting automated lines (Preferred)
• Experience training or leading production associates or technicians (Preferred)

Responsibilities

• Leads day-to-day operation of automated fulfillment lines, on-floor point of contact for associates and technicians
• Monitors real-time performance of automated systems and equipment; addresses issues as they arise
• Provides hands-on training and ongoing support to associates and technicians on automated lines
• Partners with Automation Maintenance Technicians to identify and troubleshoot equipment issues
• Escalates significant equipment, performance, or safety issues to the Automation Manager
• Runs time trials and collects line performance data; reports findings to the Automation Manager
• Tracks and reports KPIs (throughput, cycle time, yield, error rates) to the Automation Manager
• Ensures adherence to SOPs, work instructions, and safety protocols on the floor
• Supports a culture of accountability and continuous improvement on production teams

Skills

Leadership

Training

On-floor troubleshooting

Problem solving

Education

High school diploma

Tools

Automation equipment

Job description

Description

Job Location: 4008 S Signal Butte Rd, Mesa, AZ 85212

About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Summary

Reporting to the Automation Manager, the Automation Specialist leads day-to-day operation of automated fulfillment lines, ensuring equipment and production teams run effectively and safely. This role acts as the on-the-floor lead for associates and technicians working on automated lines, providing hands‑on support, training, and troubleshooting to keep operations running smoothly.

We are seeking an Automation Specialist to partner closely with the Automation Manager, Automation Maintenance Technicians, and production associates to monitor line performance, resolve day-to-day issues, and elevate significant concerns to leadership. This position plays an important role in keeping automated lines running reliably as the business grows.

Key Responsibilities

• Leads day-to-day operation of automated fulfillment lines, acting as the on-floor point of contact for production associates and technicians
• Monitors automated systems and equipment performance in real time, identifying and addressing issues as they arise
• Provides hands‑on training and ongoing support to associates and technicians working on automated lines
• Partners with Automation Maintenance Technicians to identify and troubleshoot equipment issues during production
• Escalates significant equipment, performance, or safety issues to the Automation Manager
• Runs time trials and gathers line performance data as directed, reporting findings to the Automation Manager
• Tracks and reports KPIs (throughput, cycle time, yield, error rates) to the Automation Manager
• Reinforces adherence to existing SOPs, work instructions, and safety protocols on the production floor
• Supports a culture of accountability and continuous improvement among production teams

Qualifications

Education

• High school diploma or equivalent required; relevant technical training, certification, or coursework in automation, manufacturing, or a related field is a plus (Preferred)

Licensure/Certification

• Lean Six Sigma certification (Yellow Belt or Green Belt) (Preferred)
• Additional automation or engineering certifications (Preferred)

Experience

• 1-3 years of experience operating, leading, or supporting automated production or fulfillment lines (Preferred)
• Experience training or leading production associates or technicians (Preferred)