Automation Process Improvement Lead (on-site)

Ziosk; Dallas (TX); On-site; USD 95,000 - 125,000; Full time

Job summary

Ziosk is seeking an Automation Process Improvement Lead based in Plano, TX. This role will lead workflow automation initiatives, oversee Jira administration, and build Power BI dashboards to enhance engineering productivity and performance. Candidates must have over 5 years of experience in project management, expert-level Jira skills, and proficiency in Power BI. Strong communication skills and knowledge of Agile methodologies are essential. The position requires commuting to Plano, TX daily.

Qualifications

• 5+ years of project/program management experience in engineering or technology.
• Expert-level Jira Administration experience required.
• Advanced skills in Power BI and data analytics, including DAX and modeling.

Responsibilities

• Lead workflow automation initiatives using Power Automate and Power Apps.
• Own Jira administration, including workflows and integrations.
• Build Power BI dashboards for engineering metrics.

Skills

Project/program management

Jira Administration

Power BI and data analytics

SDLC and Agile methodology

AI Agents and workflow automation

Power Automate and Power Apps

Azure DevOps and GitHub experience

Stakeholder management

Job description

Overview

Automation Process Improvement Lead (on-site) – Plano, TX. The role owns the Jira platform, partners with Azure DevOps and GitHub stakeholders, and delivers automation and analytics solutions to enhance engineering productivity and performance.

Responsibilities

• Lead workflow automation initiatives using Power Automate, Power Apps, and AI agents.
• Own Jira administration, including workflows, automation, integrations, permissions, and governance.
• Build Power BI dashboards for engineering metrics, SDLC performance, and operational insights.
• Perform data analytics, modeling, and metric standardization across engineering tools.
• Partner with ADO/GitHub owners to align workflows and reporting.
• Improve SDLC and Agile processes; support planning, sprint execution, and release readiness.
• Drive cross‑team engineering initiatives and provide executive‑ready insights.

Qualifications

• 5+ years project/program management in engineering or technology.
• Expert‑level Jira Administration experience.
• Advanced Power BI and data analytics skills (DAX, modeling, trend analysis).
• Strong SDLC and Agile methodology knowledge.
• Hands‑on experience developing AI Agents and workflow automation.
• Extensive experience with Power Automate and Power Apps.
• Experience with Azure DevOps and GitHub.
• Strong communication and stakeholder management skills.

EEO / Legal

Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to Plano. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. No agencies or third-party recruiters, please.