Automation & Innovation Manager

MiQ Digital USA inc.; Chicago (IL); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Hybrid work environment

New-hire onboarding & training

Internal & global mobility

Competitive healthcare benefits

Bonus & performance incentives

Generous PTO & parental leave

Job summary

MiQ Digital USA inc. seeks an Automation & Innovation Manager to lead the design and deployment of AI-powered applications and internal automation tools. You will architect solutions, mentor the team, and partner with stakeholders to drive AI initiatives.

The role combines hands-on technical work with people leadership, shaping MiQ's long-term AI strategy while delivering production-ready solutions. Expect collaboration across Product, Analytics, Trading, and Operations in a global context.

Qualifications

• 5+ years of experience in software engineering, solutions architecture, AI/ML engineering, or a related technical field.
• Experience designing and building production software applications.
• Strong understanding of software architecture, APIs, cloud infrastructure, and system design.
• Hands-on programming experience with Python and modern development frameworks.
• Experience working with AWS and modern data platforms such as Databricks.
• Experience integrating third-party systems and services through APIs.
• Strong problem-solving skills and the ability to evaluate technical trade-offs.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Experience mentoring developers or providing technical leadership.

Responsibilities

• Design and build AI-powered applications to improve productivity and decision-making.
• Lead technical solution design and evaluate platforms and tools for each use case.
• Lead and develop the Automation & Innovation function, mentoring team members.
• Drive innovation and shape the roadmap for internal AI products and capabilities.
• Partner with business units to translate needs into technical requirements and designs.

Skills

Leadership

Mentoring

Communication

Problem-solving

Architecture

Python

APIs

Tools

AWS

Databricks

LLMs

Retrieval systems

Kubernetes

Retool

Job description

Automation & Innovation Manager

New York, NY Chicago, IL

About MiQ

MiQ is a global programmatic media partner that combines data science, analytics, and technology to help marketers make smarter advertising decisions. As we continue investing in AI and automation, we are looking for someone who can turn emerging technologies into practical solutions that improve how our teams work and make decisions.

The Opportunity

We are looking for a hands-on AI builder to lead the design and development of AI-powered applications, internal tools, and automation solutions across MiQ. This is a technical people-manager role—not a pure project-management or research position. You will stay close to the technical details while architecting solutions, building applications, mentoring team members, and helping the business understand what is possible with modern AI technologies. You will work with stakeholders across MiQ to identify opportunities for AI-enabled improvement, build scalable solutions, and help shape the company’s long-term approach to AI innovation. You will also lead and develop the existing Automation & Innovation team member, providing technical direction, prioritization, coaching, and career support.

What You’ll Do

Design and Build AI Applications

Build and deploy AI-powered applications that improve productivity, decision-making, and operational efficiency. Develop solutions using large language models (LLMs), retrieval systems, agentic workflows, automation platforms, and modern AI frameworks. Rapidly prototype ideas and convert successful proofs of concept into production-ready applications. Partner with business stakeholders to solve real operational challenges through technology.

Lead Technical Solution Design

Define architecture and technical approaches for AI and automation initiatives. Evaluate platforms, tools, and technologies to identify the best solution for each use case. Collaborate with internal and offshore development teams to ensure solutions are scalable, reliable, secure, and maintainable. Establish best practices for application development, deployment, documentation, and governance.

Lead and Develop the Automation & Innovation Function

Provide day-to-day technical leadership, prioritization, coaching, and development for the existing Automation & Innovation team member. Mentor teammates and elevate the quality, consistency, and delivery of solutions. Build a collaborative team culture focused on experimentation, accountability, and continuous improvement. Support hiring, onboarding, performance development, and capability building as the function grows.

Drive Innovation

Identify opportunities to apply AI throughout MiQ’s workflows and operations. Stay current on emerging AI technologies and assess their potential business impact. Help shape the roadmap for internal AI products and capabilities. Champion a culture of experimentation, curiosity, and continuous improvement.

Partner Across the Business

Work closely with Product, Analytics, Trading, Operations, and Commercial teams. Translate business needs into technical requirements and solution designs. Communicate technical concepts clearly to technical and non-technical stakeholders. Support adoption through training, documentation, and change management.

What We’re Looking For

Required Qualifications

• 5+ years of experience in software engineering, solutions architecture, AI/ML engineering, or a related technical field.
• Experience designing and building production software applications.
• Strong understanding of software architecture, APIs, cloud infrastructure, and system design.
• Hands-on programming experience with Python and modern development frameworks.
• Experience working with AWS and modern data platforms such as Databricks.
• Experience integrating third-party systems and services through APIs.
• Strong problem-solving skills and the ability to evaluate technical trade-offs.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Experience mentoring developers or providing technical leadership.

Preferred Qualifications

• Experience building AI-powered applications using LLMs and modern AI frameworks.
• Experience with agentic AI architectures and workflow orchestration.
• Experience with Retool or similar internal application development platforms.
• AdTech, MarTech, media, analytics, or programmatic advertising experience.
• Familiarity with MLOps and production AI deployment practices.
• Experience managing or developing technical team members.

Why This Role?

This is an opportunity to help define how AI is implemented across a global organization. You will have the freedom to experiment, build, and influence strategy while working on practical applications that deliver measurable business impact. We are looking for someone who understands that great AI products are built on strong engineering fundamentals, thoughtful architecture, and a deep understanding of business needs.

MiQ Values

Passion: We do what we love. Determination: We figure it out. Agility: We anticipate the unexpected. Unity: We always unite. Courage: We dare to be unconventional.

Benefits

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

• A hybrid work environment.
• New-hire orientation with job-specific onboarding and training.
• Internal and global mobility opportunities.
• Competitive healthcare benefits.
• Bonus and performance incentives.
• Generous annual PTO and paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives.
• Employee resource groups designed to connect people across MiQ regions, drive action, and support our communities.

Pay Transparency

For individuals assigned and/or hired to work in NewYorkCity, MiQ is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to NewYorkCity and takes into account the wide range of factors considered in making compensation decisions, including skill sets, experience and training, licensure and certifications, and other business and organizational needs. At MiQ, it is not typical for an individual to be hired at or near the top of the range for their role. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current base compensation range for this position is $140,000 to $180,000. This range may vary for positions outside of NewYorkCity because it has not been adjusted for the applicable geographic differential associated with the location where the position may be filled and does not include bonus or commission structures. Regardless of location, candidates can expect MiQ’s Talent team and Hiring Managers to share any approved budget and details on our competitive bonus and commission packages during the first few conversations. Please take a moment to view the MiQ I.D.E.A. Report to learn more about our approach to creating equitable compensation for our people.

MiQ is an Equal Opportunity Employer and an E‑Verify Employer. If you like wild growth and working with happy, enthusiastic over‑achievers, you’ll enjoy your career with us! We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.