Automation/Innovation Architect

Voya Financial; New York (NY); On-site; USD 127,000 - 179,000; Full time

Job summary

A leading financial services firm in New York is looking for an Automation/Innovation Architect to drive automation solutions in the retirement and health management sector. You will focus on modernizing systems, enhancing member experiences, and mentoring development teams. Ideal candidates have extensive UiPath experience and a strong background in automation architecture. Competitive compensation and generous benefits package offered.

Benefits

Health, dental, vision and life insurance plans

401(k) Savings plan with company matching

Tuition reimbursement

Paid time off

Paid volunteer time

Qualifications

• 8+ years of experience in automation architecture, with hands-on UiPath development experience.
• Strong understanding of RPA, APIs, OCR, AI/ML.

Responsibilities

• Design and implement automation solutions using UiPath.
• Collaborate with business units for automation opportunities.
• Mentor RPA developers to build a center of excellence.

Skills

UiPath expertise

Automation architecture

Critical thinking

Customer focused

Team mentality

Education

Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field

Tools

UiPath

Cloud platforms (Azure, AWS)

Process mining tools (e.g., UiPath Process Mining)

Job description

We are looking for a strategic and technically skilled Automation/Innovation Architect with deep UiPath expertise to lead the design and implementation of intelligent automation solutions within the retirement and health management sector. This role will play a critical part in modernizing legacy systems, improving member and provider experiences, and driving operational efficiency through automation and innovation.

Key Responsibilities

• Design and implement scalable, secure, and compliant automation solutions using UiPath to streamline processes such as claims processing, eligibility verification, member onboarding, and provider data management.
• Collaborate with business units to identify high‑impact automation opportunities across retirement plan administration and health benefits operations.
• Evaluate and integrate emerging technologies (AI, ML, NLP, OCR) to enhance automation capabilities and improve service delivery for members and providers.
• Lead proof‑of‑concept initiatives to test and validate innovative solutions in real‑world healthcare and retirement plan scenarios.
• Develop and maintain automation governance frameworks, documentation, and audit trails.
• Partner with IT, compliance, operations, and customer service teams to align automation initiatives with business goals.
• Mentor and guide RPA developers and analysts to build a center of excellence (CoE) for automation.
• Monitor automation performance and ROI, and recommend enhancements to improve accuracy, speed, and user satisfaction.
• Stay current with industry trends and regulatory changes affecting retirement and health management.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• 8+ years of experience in automation architecture, with at least 3 years of hands‑on UiPath development and deployment.
• UiPath certifications (e.g., Advanced RPA Developer, Solution Architect) strongly preferred.
• Experience in the retirement services, health insurance, or healthcare administration industry.
• Strong understanding of RPA, APIs, OCR, AI/ML, and cloud platforms (Azure, AWS).

Preferred Skills

• Experience with process mining tools (e.g., UiPath Process Mining, Celonis).
• Knowledge of other automation platforms (e.g., Power Automate, Automation Anywhere).
• Experience with agile methodologies and DevOps practices.
• Strong communication and stakeholder engagement skills.

Compensation Pay Disclosure

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The base salary range for this position is $127,160 - $178,320 USD. In addition to base salary, Voya offers incentive opportunities (annual cash incentives, sales incentives, and/or long‑term incentives) based on role to reward the achievement of annual performance objectives. Actual compensation offered may vary by location, experience, education, and other factors and will be finalized at the time of offer.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Critical Skills

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well‑reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Equal Employment Opportunity

Voya Financial is an equal‑opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.