Automated Blood Collection Specialist

The Community Blood Center; Appleton (WI); On-site; USD 35,000 - 52,000; Full time

Job summary

The Community Blood Center in Appleton, WI is seeking an Automated Blood Collection Specialist (phlebotomist) to join a mission-driven team. You will perform whole blood and apheresis collections and ensure donor suitability while delivering an exceptional donor experience.

Ideal candidates have phlebotomy experience, strong patient care and communication skills, and the ability to follow procedures and quality standards in a fast-paced healthcare setting.

Qualifications

• High School Diploma or equivalency required; at least six months of progressive experience or equivalent.
• Previous phlebotomy experience.
• Medical terminology knowledge.
• Excellent organizational, oral and written communication skills.
• Strong interpersonal and customer service skills.
• Ability to lift up to 50 pounds; valid driver's license and vehicle insurance.

Responsibilities

• Performs whole blood and automated collection procedures according to SOPs and regulatory guidelines.
• Determines donor eligibility and documents health history screening.
• Ensures donor consent is obtained and collection standards are met.
• Exhibits exceptional customer service at all times.
• Completes required training and participates in meetings and in-services.
• Maintains documentation and timely submission of reports and time cards.

Skills

Phlebotomy

Customer service

Teamwork

Communication

Documentation

Education

High School Diploma

Medical terminology

Job description

JOB REQUIREMENTS: Join a mission-driven team where your skills as a phlebotomist make a direct impact on saving lives every day. We are looking for an energetic, compassionate, and detail-oriented professional to provide exceptional care to blood donors while performing whole blood and apheresis collection procedures. Whether you're an experienced phlebotomist or looking to expand your skills in automated blood collection, this role offers the opportunity to work in a fast-paced healthcare environment where teamwork, donor care, and quality are at the heart of everything we do.

JOB SUMMARY

The Automated Blood Collection Specialist (phlebotomist) is responsible for ensuring donor suitability and performing whole blood and apheresis collection procedures in accordance with applicable regulations, standards, policies, and procedures while delivering an exceptional donor experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other Duties May Be assigned)

1. Performs routine procedures using equipment available and according to manufacturer and regulatory guidelines. Performs quality control and equipment maintenance as required by the manufacturer and SOP.
2. Determines the eligibility and suitability of blood donors and documents findings during health history screening according to standard operating procedures.
3. Performs whole blood and automated collection procedures according to standard operating procedures and department performance expectation.
4. Ensures donor consents are appropriately obtained and that operational performance standards relative to automated collections are met.
5. Exhibits exceptional customer service at all times.
6. Completes and actively participates in all required training within designated time frames.
7. Demonstrates teamwork, flexibility and dependability to create a collaborative and engaged working environment.
8. Attends department meetings, Employee Forums, and other mandatory meetings, and in-services unless working a scheduled shift or on pre-approved time off.
9. Completes competency evaluations/exams as directed.
10. Responsible for routinely checking email and mailboxes for pertinent communication.
11. Demonstrates professional communication with co-workers, leadership and community members.
12. Responsible for timely review submission of documentation including but not limited to: time cards, receipts, credit card reconciliation, and deviation management follow up.

OTHER EXPERIENCE AND QUALIFICATIONS

JOB QUALIFICATION REQUIREMENTS: High School Diploma or equivalency required AND at least six months of progressive experience or equivalent. Previous phlebotomy experience and medical terminology required. Excellent organizational, oral and written communication skills. Strong interpersonal skills in team environment. Excellent customer service skills. Observation and performance of repetitive tasks. Accurate documentation with emphasis on detail. Utilising resource materials and utilizing mentors, supervisors and training staff appropriately. Assessment of donor suitability based on established criteria. Employee may occasionally be required to lift objects or materials weighing up to 50 pounds. Reliable transportation for this position is required along with a current valid driver's license and vehicle insurance coverage.