Auto - Underwriter III

Security Capital Research; Tempe (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

JP Morgan Chase's Chase Auto Auto Finance division seeks an Underwriter III to review policy and pricing exceptions, structure decisions for profitability, and process auto loan applications with focus on speed, volume and quality. The role emphasizes compliance with regulations, strong communication, and collaboration with cross-functional teams to achieve ROE targets and customer satisfaction.

Training occurs in-office with a schedule spanning 9:00 AM–8:00 PM PT, including rotating Saturday

Qualifications

• 5+ years of experience in auto credit underwriting.
• Experience reviewing credit bureau reports.
• Proficiency in credit decisioning and consumer credit regulations.
• Knowledge of indirect loan, refinance, direct and lease programs, and bank products.
• Expert knowledge of credit philosophy, policies, loan documentation and related legal issues.
• Understanding of bank policies, procedures, products and risks.
• Strong analytical and written/verbal communication skills.
• Results-oriented with initiative and leadership.

Responsibilities

• Review credit applications and make decisions in line with credit policy and regulations.
• Assist in daily operations by reviewing policy and pricing exceptions.
• Structure decisions to maximize profit and strengthen relationships.
• Process automobile applications with focus on response time, volume and quality of approvals.
• Meet or exceed ROE, volume, conversion ratios, and other business metrics.
• Initiate sales calls and prepare follow-ups as needed.
• Provide prompt, accurate responses to customer inquiries.

Skills

Credit underwriting

Credit bureau reviews

Credit decisioning

Lending programs knowledge

Policy, loan docs & legal

Bank policies & risk

Analytical & communication

Leadership & initiative

Job description

Chase Auto, a prominent provider of auto financing, manages a portfolio exceeding $80 billion in assets and collaborates with 75% of U.S. franchised automotive dealers. As part of the JPMorgan Chase franchise, Chase Auto serves auto dealers, consumers, and vehicle manufacturers, offering a comprehensive range of financial products and services, including retail lending, captive financing, floorplan products, cash management, private banking, and payment processing.

As an Underwriter III in Auto Finance, you will play a crucial role in reviewing policy and pricing exceptions and supporting daily operations. Your responsibilities will include structuring decisions to optimize profit and strengthen relationships, processing automobile applications with a focus on response time, application volume, and approval quality. You will aim to meet or exceed targets for return on equity (ROE), volume, conversion ratios, and other business metrics. Additionally, you will initiate sales calls, prepare written follow-ups when necessary, and provide prompt, accurate responses to both internal and external customer inquiries.

Job responsibilities

• Review credit applications and make credit decisions in compliance with credit policy requirements and regulations.
• Assist in daily operations by reviewing policy and pricing exceptions.
• Structure decisions to maximize profit and enhance relationships.
• Process automobile applications, emphasizing response time, application volume, and approval quality.
• Meet or exceed targets for ROE, volume, conversion ratios, and other business metrics.
• Initiate sales calls and prepare written follow-ups as needed.
• Provide prompt, accurate responses to customer inquiries.

Required Qualifications, Capabilities, and Skills

• 5+ years of experience in credit auto.
• Experience reviewing credit bureau reports.
• Proficiency in credit decisioning and a solid understanding of consumer credit and relevant federal and state regulations.
• Comprehensive knowledge of indirect loan, refinance, direct and lease programs, bank products, and services.
• Expert knowledge of credit philosophy, policies, loan documentation, and related legal issues.
• Thorough understanding of the bank's policies, procedures, products, and inherent risks.
• Superior analytical skills with excellent written and verbal communication abilities.
• Results-oriented with high personal initiative and proven leadership skills.

Preferred Qualifications, Capabilities, and Skills

• Experience in sales and/or leasing.
• Proven ability to manage multiple tasks and projects in a fast-paced environment.
• Experience collaborating with cross-functional teams to achieve common goals.
• Strong interpersonal and communication skills for effective teamwork with diverse stakeholders.
• Demonstrate judgment and decisiveness.

Work Arrangement & Schedule

Employees are expected to work in the office during their training and onboarding period, typically the first 90 days, though the timeframe may vary based on performance and business needs. Scheduled hours support operations between 9:00 AM and 8:00 PM Pacific Time. Saturday shifts are assigned on a rotating basis and may be adjusted as business needs require.