Auto - Underwriter III

Next Frontier Capital; Tempe (AZ); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase Auto, a leader in auto financing, seeks an Underwriter III in Auto Finance to review policy and pricing exceptions, structure profitable decisions, and process applications with speed and quality. The role emphasizes ROE, volume, and conversion targets while supporting customer inquiries and cross-functional collaboration.

The position features a hybrid schedule (3 days in office, 2 from home) and participation in a broad suite of consumer and dealer financing services.

Qualifications

• 5+ years of experience in credit auto.
• Experience reviewing credit bureau reports.
• Proficiency in credit decisioning and understanding consumer credit regulations.
• Knowledge of indirect loan, refinance, direct and lease programs, and bank products/services.
• Expert knowledge of credit philosophy, policies, loan documentation and related legal issues.
• Thorough understanding of bank policies, procedures, products, and risks.
• Superior analytical and communication skills.
• Results-driven with leadership capabilities.

Responsibilities

• Review credit applications and make credit decisions per policy and regulations.
• Assist in daily operations by reviewing policy and pricing exceptions.
• Structure decisions to maximize profit and strengthen relationships.
• Process automobile applications with focus on response time, volume, and approval quality.
• Meet or exceed ROE, volume, and conversion targets and other metrics.
• Initiate sales calls and provide follow-ups when needed.
• Respond promptly and accurately to customer inquiries.

Skills

Credit bureau reviews

Credit decisioning

Indirect loan experience

Loan documentation knowledge

Policies & compliance

Analytical skills

Leadership

Sales/Leasing experience

Job description

Chase Auto, a prominent provider of auto financing, manages a portfolio exceeding $80 billion in assets and collaborates with 75% of U.S. franchised automotive dealers. As part of the JPMorgan Chase franchise, Chase Auto serves auto dealers, consumers, and vehicle manufacturers, offering a comprehensive range of financial products and services, including retail lending, captive financing, floorplan products, cash management, private banking, and payment processing.

As an Underwriter III in Auto Finance, you will play a crucial role in reviewing policy and pricing exceptions and supporting daily operations. Your responsibilities will include structuring decisions to optimize profit and strengthen relationships, processing automobile applications with a focus on response time, application volume, and approval quality. You will aim to meet or exceed targets for return on equity (ROE), volume, conversion ratios, and other business metrics. Additionally, you will initiate sales calls, prepare written follow-ups when necessary, and provide prompt, accurate responses to both internal and external customer inquiries.

Job responsibilities

• Review credit applications and make credit decisions in compliance with credit policy requirements and regulations.
• Assist in daily operations by reviewing policy and pricing exceptions.
• Structure decisions to maximize profit and enhance relationships.
• Process automobile applications, emphasizing response time, application volume, and approval quality.
• Meet or exceed targets for ROE, volume, conversion ratios, and other business metrics.
• Initiate sales calls and prepare written follow-ups as needed.
• Provide prompt, accurate responses to customer inquiries.

Required Qualifications, Capabilities, and Skills

• 5+ years of experience in credit auto.
• Experience reviewing credit bureau reports.
• Proficiency in credit decisioning and a solid understanding of consumer credit and relevant federal and state regulations.
• Comprehensive knowledge of indirect loan, refinance, direct and lease programs, bank products, and services.
• Expert knowledge of credit philosophy, policies, loan documentation, and related legal issues.
• Thorough understanding of the bank's policies, procedures, products, and inherent risks.
• Superior analytical skills with excellent written and verbal communication abilities.
• Results-oriented with high personal initiative and proven leadership skills.

Preferred Qualifications, Capabilities, and Skills

• Experience in sales and/or leasing.
• Proven ability to manage multiple tasks and projects in a fast-paced environment.
• Experience collaborating with cross-functional teams to achieve common goals.
• Strong interpersonal and communication skills for effective teamwork with diverse stakeholders.
• Demonstrate judgment and decisiveness.

Work Schedule

This position is hybrid, requiring 3 days in the office and 2 days working from home. Scheduled hours are set to support operations from 9 AM to 8 PM Pacific Time, including Saturday shifts on a rotational basis every other Saturday. Shifts will vary within these hours.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Review auto credit apps, optimize profit, meet targets, support ops, hybrid schedule.