Auto Service Shift Lead: Oil Changes & Customer Care

Grease Monkey International; South Jordan (UT); On-site; USD 36,000 - 48,000; Full time

Job summary

Grease Monkey International in South Jordan, UT is seeking a dependable Key Holder to open/close the center and support daily operations. The role emphasizes strong leadership, efficient service, and customer-friendly interactions in a fast-paced automotive setting.

The candidate should bring basic automotive knowledge, a solid work ethic, and the ability to manage time while guiding a team through daily tasks and oil changes. Weekend shifts may be required.

Qualifications

• Prior experience in a service or retail environment; automotive experience is a plus.
• Strong work ethic, dependability, high integrity and attention to detail.
• Basic mechanical aptitude or willingness to learn.
• Ability to manage time and multitask in a fast-paced setting.
• Excellent communication and customer service skills.
• Availability to work flexible hours, including weekends.
• Must pass company background check.
• Must be at least 18 years old with a valid driver's license.

Responsibilities

• Unlock and secure the location at the beginning and end of shifts.
• In the absence of the Center Manager is responsible for daily deposits to bank and securing the location safe.
• Ensure the security of cash from the register drawer and closure of the store safe, in accordance with established protocols.
• Assist in leading the team during daily operations and ensuring workflow efficiency.
• Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services.
• Maintain inventory of supplies and report needs to Center Manager.
• Uphold health, safety, and cleanliness standards in the service bays and customer areas.
• Provide outstanding customer service and resolve basic issues or complaints.
• Report any anomalies to the Center Manager and/or Assistant Store Manager, in the absence of the Center Manager.
• Escalate unresolved matters of safety, store security or team member behaviors to District Manager, if necessary.
• Train and mentor new employees.
• Ensure compliance with company policies and procedures.

Skills

Leadership

Customer service

Time management

Attention to detail

Job description

Grease Monkey International in South Jordan, UT is seeking a dependable Key Holder to open/close the center and support daily operations. The role emphasizes strong leadership, efficient service, and customer-friendly interactions in a fast-paced automotive setting.

The candidate should bring basic automotive knowledge, a solid work ethic, and the ability to manage time while guiding a team through daily tasks and oil changes. Weekend shifts may be required.