Auto Service Manager — Lead Tech Team | Sign-On Bonus

Bridgestone America, Inc.; Altoona (IA); Vor Ort; USD 30.000 - 47.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision – Starting

401(k) match

Paid vacation and holidays

ASE certifications

On-demand pay

Zusammenfassung

Bridgestone Retail Operations (BSRO) in Altoona, IA is seeking a skilled service manager to lead auto service technicians, mentor staff, and drive exceptional customer satisfaction. You will manage scheduling, training, and processes to ensure quality repairs and efficient store operations.

This role emphasizes hands-on leadership, strong communication, and the ability to coordinate between technicians and customers to maximize retention and revenue.

Qualifikationen

• High School Diploma or equivalent.
• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Ability to recruit and select technicians.
• Willingness to pursue ongoing ASE certifications.

Aufgaben

• Assign and schedule work duties to auto service staff according to skill level.
• Serve all automotive service needs of customers.
• Oversee hiring and training of the auto service team.
• Ensure high teammate retention and compliance with quality standards.
• Drive sales through proactive customer interactions and service insights.

Kenntnisse

Auto service tech

People leadership

Customer service

Scheduling & staffing

Ausbildung

High School Diploma or equivalent

2 year degree or equivalent

Jobbeschreibung

Bridgestone Retail Operations (BSRO) in Altoona, IA is seeking a skilled service manager to lead auto service technicians, mentor staff, and drive exceptional customer satisfaction. You will manage scheduling, training, and processes to ensure quality repairs and efficient store operations.

This role emphasizes hands-on leadership, strong communication, and the ability to coordinate between technicians and customers to maximize retention and revenue.