Auto Service Center Manager

Bridgestone Americas, Inc.; Buckland (CT); On-site; USD 36,000 - 57,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting

Paid vacation and holidays

On‑job training and ASE certifications

Flexible work schedule

401(k) match

On demand pay (daily pay)

Job summary

Bridgestone Retail Operations (BSRO) is seeking an experienced Auto Service Manager to lead technicians, coordinate parts and service activities, and ensure outstanding customer experiences in a fast-paced retail environment.

The role requires strong leadership, scheduling, and communication skills, plus a focus on quality and safety. Competitive benefits are offered, with opportunities for professional growth within a global tire and mobility company.

Qualifications

• High School Diploma or equivalent.
• 4 years auto service technical experience.
• 1 year of service manager or service writer experience.
• Problem solving and strong interpersonal/communication skills.
• Willingness to continue education and stay current in automotive repair issues.

Responsibilities

• Assign and schedule work duties to auto service staff based on skill level.
• Serve all automotive service needs of customers and oversee service team.
• Hire and train auto service staff; aim for high teammate retention.
• Drive sales through proactive customer interactions and vehicle inspections.
• Ensure exceptional customer satisfaction and manage effective communication with customers.

Skills

Auto service knowledge

Customer service

Leadership

Scheduling

Communication

Education

High School Diploma or equivalent

2 year degree

Job description

Bridgestone Retail Operations (BSRO) is seeking an experienced Auto Service Manager to lead technicians, coordinate parts and service activities, and ensure outstanding customer experiences in a fast-paced retail environment.

The role requires strong leadership, scheduling, and communication skills, plus a focus on quality and safety. Competitive benefits are offered, with opportunities for professional growth within a global tire and mobility company.