Auto Service Appraiser Sr- Desk

CCSI CC Services, Inc.; United States; Hybrid; USD 66,000 - 91,000; Full time

Job summary

COUNTRY Financial is seeking an experienced auto damage appraiser to inspect damaged vehicles, prepare itemized estimates for parts, materials and labor, and determine whether a vehicle should be declared a total loss. You will communicate with vehicle owners to schedule inspections and work with body shops and vendors to settle claims within authority.

Based in Bloomington, IL, this role offers hybrid, onsite and remote opportunities and a comprehensive benefits package, including insurance,

Qualifications

• Typically requires 7+ years of relevant experience or a combination of related experience, education and training.

Responsibilities

• Inspects damaged vehicles and prepares itemized damage appraisals outlining cost of parts, materials, and labor necessary to restore vehicles to their pre-damage condition.
• Determines if damages are sufficient to declare the vehicle a total loss.
• Communicates with vehicle owners to promptly schedule physical inspections of damaged vehicle.
• Completes physical inspections of damaged property, when necessary, evaluates damages and prepares written estimates in accordance with applicable policy coverage.
• Audits/reviews body shop and independent appraiser estimates, supplements and subrogation documentation relative to claims guidelines and procedures.
• Communicates all information obtained to involved parties, negotiates and settles claims within prescribed authority.
• Maintains professional working relationships with body shops, vendors and internal customers.

Job description

Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work.

About the role

Inspects damaged vehicles and prepares itemized damage appraisals outlining cost of parts, materials, and labor necessary to restore vehicles to their pre-damage condition. Determines if damages are sufficient to declare the vehicle a total loss.

• Communicates with vehicle owners to promptly schedule physical inspections of damaged vehicle.
• Completes physical inspections of damaged property, when necessary, evaluates damages and prepares written estimates in accordance with applicable policy coverage.
• Audits/reviews body shop and independent appraiser estimates, supplements and subrogation documentation relative to claims guidelines and procedures.
• Communicates all information obtained to involved parties, negotiates and settles claims within prescribed authority.
• Maintains professional working relationships with body shops, vendors and internal customers.

Do you have what we’re looking for? Typically requires 7+ years of relevant experience or a combination of related experience, education and training.

Base Pay Range: $66,400-$91,300

Incentive Pay: In addition to base salary, this position is eligible for a Short-Term Incentive plan.

Why work with us?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business. You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.

Benefits

• Insurance benefits (medical, dental, vision, disability and life)
• 401(k) with company match
• Paid time off, parental leave, paid company holidays and paid time off to volunteer in your community
• Tuition assistance and industry education certificates and designations
• Employee resource groups to connect with your peers

Location and Working Arrangements

COUNTRY is headquartered in Bloomington, IL and offers hybrid, onsite and remote opportunities. If you're based at our Bloomington, IL corporate office, you'll enjoy a hybrid work schedule - three days in the office and two days working remotely. For roles posted as remote, candidates who live more than 50 miles from Bloomington, IL may qualify for a fully remote arrangement.

Equal Opportunity and Non-Discrimination

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.