Auto Service Appointment Coordinator

Kendall Ford Inc; Meridian (ID); On-site; USD 18,000 - 26,000; Full time

Job summary

Kendall Auto Group in Meridian, Idaho is seeking an Appointment Receptionist to join our Client Care team. This fast-paced role focuses on outbound calls to existing customers, scheduling service appointments, and maintaining accurate customer data.

A professional attitude, strong communication skills, and comfort with multi-line phones are essential. The position starts at $16.00 per hour with potential evenings and rotating Saturdays.

Qualifications

• Experience in a call center or customer service role.
• Strong verbal and written communication skills.
• Ability to manage time and multi-task effectively.

Responsibilities

• Deliver and ensure exceptional customer service with every client interaction.
• Identify vehicle service needs by asking questions and reviewing history.
• Schedule service appointments for Kendall dealerships across multiple states.
• Maintain customer and vehicle information accurately in software systems.
• Communicate effectively with customers and coworkers by phone and email.

Skills

Positive attitude

Verbal communication

Written communication

Organization

Phone systems

Computer skills

Fast-paced environment

Customer focus

Growth mindset

Job description

Kendall Auto Group in Meridian, Idaho is seeking an Appointment Receptionist to join our Client Care team. This fast-paced role focuses on outbound calls to existing customers, scheduling service appointments, and maintaining accurate customer data.

A professional attitude, strong communication skills, and comfort with multi-line phones are essential. The position starts at $16.00 per hour with potential evenings and rotating Saturdays.