Auto Parts Store Manager: Drive ROI & Customer Excellence

Genuine Parts Company; United States; On-site; USD 55,000 - 85,000; Full time

Job summary

GPC is seeking a Store Manager to lead an IBS store, drive ROI and market penetration, and ensure exceptional customer service. The role includes hiring and developing staff, enforcing high performance standards, and leveraging training resources to recognize achievements.

The candidate will safeguard assets, manage inventories, and uphold clean, safe work areas while supporting all IBS NAPA programs, both operational and marketing.

Qualifications

• Requires demonstrated leadership in the automotive after-market service industry or similar.
• High level of customer service and ability to coach staff.
• Strong inventory control and shrinkage reduction focus.
• Ability to supervise, motivate, and develop store personnel.
• Familiarity with POS systems and cash handling is a plus.

Responsibilities

• Monitors store sales performance daily, weekly, monthly and YTD.
• Identifies problems and resolves them effectively.
• Develops strong customer relations and maintains high service levels.
• Addresses customer questions quickly and accurately.
• Supervises and coaches store employees to meet performance standards.
• Ensures proper processes to minimize inventory shrinkage and protect assets.

Skills

Leadership

Customer service

Inventory management

Problem solving

Communication

Education

HS Diploma or equivalent

Technical school or college degree

Tools

TAMS POS

Cataloging

Job description

GPC is seeking a Store Manager to lead an IBS store, drive ROI and market penetration, and ensure exceptional customer service. The role includes hiring and developing staff, enforcing high performance standards, and leveraging training resources to recognize achievements.

The candidate will safeguard assets, manage inventories, and uphold clean, safe work areas while supporting all IBS NAPA programs, both operational and marketing.