Auto Parts Pro: Expert DIY Support & Installations

Advance Auto Parts; St. Albans (WV); On-site; USD 38,000 - 52,000; Full time

Job summary

A leading auto parts retailer in St. Albans seeks a Retail Parts Pro to deliver excellent customer service and support advanced DIY functions. The role involves providing sales expertise, managing DIY services, and handling store inventory. Candidates should have 3-5 years of automotive parts experience, effective communication skills, and proficiency in Microsoft software. This full-time position is crucial for maintaining high standards and supporting customers' automotive needs.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Speak and write English (Spanish a plus).

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance.

Skills

Working knowledge of automotive systems

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Advanced parts lookup and sourcing

Expert at testing and diagnostic equipment for DIY services

Strong organizational skills

Education

Valid driver's license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

A leading auto parts retailer in St. Albans seeks a Retail Parts Pro to deliver excellent customer service and support advanced DIY functions. The role involves providing sales expertise, managing DIY services, and handling store inventory. Candidates should have 3-5 years of automotive parts experience, effective communication skills, and proficiency in Microsoft software. This full-time position is crucial for maintaining high standards and supporting customers' automotive needs.