Auto Parts Pro: DIY Solutions & Service Expert

Advance Auto Parts; Stevens Point (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive retailer in Stevens Point, WI is seeking a Retail Parts Pro to support DIY customers with expert automotive system knowledge and advanced part sourcing. Responsibilities include managing customer interactions, achieving sales goals, and ensuring store standards. Ideal candidates have 3-5 years of automotive experience and strong problem-solving skills, alongside customer service abilities. This full-time position emphasizes a mixture of technical knowledge and sales proficiency.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with customer transaction fulfillment.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service and store appearance standards.

Skills

Automotive systems knowledge

Customer communication

Diagnostic ability

Sales skills

Organizational skills

Education

Valid driver’s license

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive retailer in Stevens Point, WI is seeking a Retail Parts Pro to support DIY customers with expert automotive system knowledge and advanced part sourcing. Responsibilities include managing customer interactions, achieving sales goals, and ensuring store standards. Ideal candidates have 3-5 years of automotive experience and strong problem-solving skills, alongside customer service abilities. This full-time position emphasizes a mixture of technical knowledge and sales proficiency.