Auto Parts Pro — DIY Services & Expert Help

Advance Auto Parts; Newark (DE); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading auto parts retailer in Newark, Delaware is seeking a Retail Parts Pro. This full-time position requires expert knowledge of automotive systems and outstanding customer service skills. Responsibilities include managing customer interactions, achieving sales goals, and ensuring store standards. Ideal candidates have 3-5 years of automotive parts experience and strong communication capabilities.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service.

Skills

Customer service

Automotive system knowledge

Sales skills

Inventory management

Communication skills

Problem-solving

Education

Valid driver's license

ASE Certification (Preferred)

Tools

Microsoft Office (Word, Excel)

POS systems

Job description

A leading auto parts retailer in Newark, Delaware is seeking a Retail Parts Pro. This full-time position requires expert knowledge of automotive systems and outstanding customer service skills. Responsibilities include managing customer interactions, achieving sales goals, and ensuring store standards. Ideal candidates have 3-5 years of automotive parts experience and strong communication capabilities.