Auto Parts Pro: DIY Sales & Service Expert

Advance Auto Parts Inc.; United States; On-site; USD 34,000 - 46,000; Full time

Job summary

Advance Auto Parts, Inc. in the United States seeks a Retail Parts Pro to provide expert parts knowledge, assist DIY customers, and maintain store standards.

The role requires strong automotive systems knowledge, sales skills, and the ability to operate POS and parts lookup systems. Responsibilities include delivering GAS2 selling experiences, managing DIY services (battery installs, testing, wiper installs), inventory tasks, and maintaining cleanliness.

Qualifications

• 3-5 years of prior automotive parts experience
• Proven sales ability in customer transactions
• Must have ASE certification preferred, but not required

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive systems knowledge

Diagnostics

English proficiency

Communication

Microsoft Excel

POS systems

Parts lookup systems

Organizational skills

Flexibility (days/evenings/weekends)

Safety knowledge

Education

ASE certification (preferred)

Valid driver’s license

Tools

POS systems

Parts lookup systems

Microsoft Excel

Diagnostic equipment

Job description

Advance Auto Parts, Inc. in the United States seeks a Retail Parts Pro to provide expert parts knowledge, assist DIY customers, and maintain store standards.

The role requires strong automotive systems knowledge, sales skills, and the ability to operate POS and parts lookup systems. Responsibilities include delivering GAS2 selling experiences, managing DIY services (battery installs, testing, wiper installs), inventory tasks, and maintaining cleanliness.