Auto Parts Delivery & Customer Service Specialist

O'Reilly Auto Parts; Cypress (TX); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k contribution starts day one

Medical, dental, vision insurance

Education assistance

Job summary

O'Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles to deliver parts and products to professional customers safely and efficiently. The role may collect money on COD deliveries and handle customer returns.

The position emphasizes customer service, ability to use handheld devices, vehicle inspections, keeping items secure, and occasional cashier duties. Bilingual candidates are encouraged to apply.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Strong interpersonal communication skills.
• Ability to adapt quickly and effectively to changing delivery situations.
• Driving record must meet the standard set in the company's 14/18-point record system.
• Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
• Ability to use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, complete daily vehicle inspections, etc.
• Responsible for keeping vehicles clean, maintained, and completing daily vehicle inspections prior to operating.
• Responsible for keeping delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times.
• Pick up customer returns, i.e., new, warranty, cores, etc. and fill out driver return slip.
• Communicate any problems or special needs from customers to store management.
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately.
• Ensure fuel tank is filled and lock and secure vehicle at end of day's business.
• Clock in/out according to company policy.
• Other additional duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
• May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service)
• All other duties as assigned.

Skills

Delivery driving

Interpersonal skills

Adaptability

Driving record

Driver's license

Job description

O'Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles to deliver parts and products to professional customers safely and efficiently. The role may collect money on COD deliveries and handle customer returns.

The position emphasizes customer service, ability to use handheld devices, vehicle inspections, keeping items secure, and occasional cashier duties. Bilingual candidates are encouraged to apply.